Per-device features | Basic | |
Response to network-critical issues | Within four hours. | Within four hours. |
Response to non-critical issues | Within eight hours. | Within eight hours. |
Performance optimization | Included | Included |
Security optimization | Included | Included |
Monitoring and alerts | Included | Included |
File and patch updates | Included | Included |
Reporting | Included | Included |
Administration | Included | Included |
Reliability optimization | Partial | Included |
Software issues | Partial | Included |
Hardware issues | Partial | Included |
Network issues | Partial | Included |
PC imaging | Included | |
On-site response | Included |
What are the threats associated with cyber security?
/in Blog Post /by Garin LivingstoneIn part three of his interview with The Cleaning Crew, Bryley Systems President, Gavin Livingstone, answers the question “what are some of the threats associated with cyber security?”
Assabet Valley Chamber After-5 — Event a huge success!
/in Blog Post /by Garin LivingstoneI estimate about 50-60 attendees who arrived early (about 4:45pm) and left late (last one out the door at 8pm). Everyone seemed engaged; there were conversations in every nook and corner with people sitting in the comfortable chairs, moving from one area to another, and, generally, having a good time. Thank you to Telly and […]
Bryley Employees in Worcester Business Journal
/in Blog Post /by Garin LivingstoneThere have been some changes recently at Bryley, and the Worcester Business Journal has commented: “MICHELLE DENIO has been promoted and JAMES WHEELERand TELLY CASTERNOPOULOS hired at Information technology service provider Bryley Systems of Hudson. Denio was promoted to administrative support technician. She joined Bryley Systems in 2008 and is a resident of Clinton. Wheeler has been hired as […]
Hackers Hijack Email Contacts
/in Blog Post /by Garin LivingstoneHave you received a rogue email from a friend or acquaintance that seems out of character? For example: Why is Aunt Mildred calling me “Friend” in her email? Or, does neighbor Fred really want me to invest in Nigeria? Odds are, their email accounts – particularly if located at online services like Gmail, Yahoo! Mail, […]
Simple passwords = disaster
/in Newsletter /by Garin LivingstoneThe top five end-user passwords from 2012 were: password (yes, the actual word itself) 123456 12345678 abc123 qwerty (top-left keys on your keyboard below the numbers) The top three in this list, “password”, 123456”, and “12345678”, were also the top three passwords in 2011. Basic analysis: Most people prefer simple passwords that are easy […]
HP still top PC manufacturer worldwide in a slowing market
/in Blog Post /by Garin LivingstoneDespite internal issues, HP remained the top manufacturer of PCs worldwide in Q4 of 2012 followed by Lenovo (the Chinese firm that purchased IBM’s PC business in 2005) and then Dell. Overall, PC shipments dropped 6.4% from Q4 of 2011. Dan Reisinger of eWeek notes that Q4 of 2012 is the first time in five years […]
Preview into Microsoft Office 2013
/in Blog Post, Microsoft /by Garin LivingstoneIn addition to Windows 8, I have also been using Office 2013 over the past few months; I like some things, but not everything: • Excel updates ripple slowly down the page; they seemed to run a bit faster in previous versions. • The top-right Window icons have shifted somewhat; the Minimize icon ( _ […]
Booting Windows 8 into Safe Mode
/in Blog Post, Microsoft /by Garin LivingstoneSafe Mode is useful for diagnosing PC problems. Because Windows 8 starts quickly, you cannot get into Safe Mode by pressing [F8] during the boot-up process (as you could with previous versions of Windows). The new procedure: Go to Settings and then select Power Hold [Shift] and then press Restart to open System Recovery Options Select Troubleshoot […]
$295 Raised for Hudson Charities by Bryley Systems Inc. and Yours for Children, Inc.
/in Blog Post /by Garin LivingstoneBryley Systems and Yours for Children together raised $295 for the Hudson Food Bank and the Hudson Boys & Girls Club. The money was generated through a free giveaway of refurbished PCs in exchange for the suggested donation of $35 to either Hudson non-profit organization. With the generous contribution of 9 used PCs by Yours […]
Job Promotion at Bryley Systems
/in Blog Post /by Garin LivingstoneI am very pleased to announce that Michelle Denio has been promoted to the position of Administrative Support Technician. Michelle is a key member of Bryley’s Technical Service Department and with this new expanded role she will be able to use her expertise and knowledge of Bryley’s clients to everyone’s advantage. Congratulations!!!! Hudson Sun
Why business users might consider an Ultrabook over a Tablet.
/in Blog Post /by Garin LivingstoneIt seems that tablet computers are in the news daily, from Apple’s iPad (iOS) to Microsoft’s Surface (Windows RT) to Samsung’s Galaxy (Droid). I like a tablet for viewing, but typing on a bare tablet is not the same as using a full keyboard. Also, compatibility with office-productivity applications is limited on most tablets. Ultrabooks […]
System Builders Await Surface’s Impact
/in Blog Post, Microsoft, Mobile /by Garin LivingstoneGavin Livingstone, President of Bryley Systems, talks to Channel Pro Networkabout Microsoft’s Surface tablet. Read the full article System Builders Await Surface’s Impact
Garin Livingstone Passes his Windows 7 Exam!
/in Blog Post, Microsoft /by Garin LivingstoneCongrats Garin Livingstone, Bryley Systems Senior Tech, for successfully completing and passing your Windows 7 configuring class and test!!!
Cybercrime targets smaller organizations
/in Newsletter /by Garin LivingstoneA recent Data Breach Investigation Report (DBIR) from Verizon notes that 98% of data breaches stemmed from external sources using hacking techniques (81%) and malware (69%). About 79% of the data breaches were directed at “targets of opportunity”, typically smaller organizations that are vulnerable through an “exploitable weakness”; most attacks were performed using relatively unsophisticated […]
Protect your mobile device – Part 3: Enforcement, Tools, and First Steps
/in Blog Post, Mobile, Security /by Garin LivingstoneWe have explored the importance of setting policies and training users on mobile device security and management; now, we wrap-up with how to enforce these policies, recommended tools, and first steps to mobile device security. Enforcement Enforcement is usually assisted through a Mobile Device Management (MDM) tool; typically a software-based application that requires […]
Microsoft Streamlines Windows Server Options, Kills Versions for Home and Small Business
/in Blog Post, Microsoft, Office 365 /by Garin LivingstoneMicrosoft has revealed that the Windows Server 2012 options will be drastically streamlined from the myriad choices of its predecessor. In the paring down, though, Microsoft is killing off Windows Small Business Server, and Windows Home Server–the two most popular versions for small and medium businesses (SMBs). On the one hand, the news is quite welcome. Variety […]
Protect your mobile device – Part 2: Training
/in Blog Post, Mobile, Security /by Garin LivingstoneTraining is an important, early step in any process; informing end-users of the need to secure their mobile devices is critical. Recommended training topics: ● Why we need to authenticate and encrypt ● How to reduce the risk of loss or theft ● How to safely deploy new applications ● How to securely backup your data Authenticate and encrypt […]
Bryley Referral Program
/in Blog Post /by Garin LivingstoneSticking your neck out to vouch for Bryley is, as far as we’re concerned, the ultimate compliment. Because of that, everyone you refer is treated with respect, kindness and good communication whether or not Bryley can help them with IT.
Protect your mobile device – Part 1
/in Blog Post, Mobile, Security /by Garin LivingstoneThe need to secure newer mobile devices (smartphones, tablets, etc.) has grown since they now meet the basic criteria for malicious, cyberspace-based attack: Developer kits are readily available Mobile devices are in widespread use throughout the world Motivation is increasing since usable/saleable data live on these devices In addition, BYOD (Bring Your Own Device) […]