This white paper presents the types of virtual training and how they address various business needs, to help you execute a successful training program for your employees. The report was prepared in conjunction with Bryley Systems’ partner, Knowledgewave of Burlington, Vermont.
Estimated time to read: 15 minutes
Per-device features | Basic | |
Response to network-critical issues | Within four hours. | Within four hours. |
Response to non-critical issues | Within eight hours. | Within eight hours. |
Performance optimization | Included | Included |
Security optimization | Included | Included |
Monitoring and alerts | Included | Included |
File and patch updates | Included | Included |
Reporting | Included | Included |
Administration | Included | Included |
Reliability optimization | Partial | Included |
Software issues | Partial | Included |
Hardware issues | Partial | Included |
Network issues | Partial | Included |
PC imaging | Included | |
On-site response | Included |
