|
Per-device features |
Basic |
|
|
Response to network-critical issues |
Within four hours. |
Within four hours. |
|
Response to non-critical issues |
Within eight hours. |
Within eight hours. |
|
Performance optimization |
Included |
Included |
|
Security optimization |
Included |
Included |
|
Monitoring and alerts |
Included |
Included |
|
File and patch updates |
Included |
Included |
|
Reporting |
Included |
Included |
|
Administration |
Included |
Included |
|
Reliability optimization |
Partial |
Included |
|
Software issues |
Partial |
Included |
|
Hardware issues |
Partial |
Included |
|
Network issues |
Partial |
Included |
|
PC imaging |
Included |
|
|
On-site response |
Included |
CMMC is now active
/in Blog Post /by Lawrence StraussWithout CMMC certification, businesses will no longer be awarded contracts or be able to work with the DoD when CMMC is specified in a solicitation (there is a window of grace and some exceptions). Understanding when this applies and how to prepare is essential to establishing or maintaining a position in the defense market … [8 min. read]
It takes AI to beat AI
/in Blog Post /by Lawrence StraussBut let’s take a detour back through the mists of time to 2018. Before commonplace chatbots and diffusion image generators, bad guys had unleashed morphing malware to evade antivirus and anti-malware programs. Polymorphic malware was programmed to shape-shift, followed by more advanced morphing types that could also recognize a system’s defensive software and use evasion strategies tailored to its findings.
These are the sorts of attacks (and others like fileless or hard-drive-avoiding malware and insider threats) that led to the development of AI or ML (Machine Learning) defenses … [7 min. read]
Facing Today’s IT Landscape With Confidence: Navigating the Modern Managed Services Providers Challenges With Clarity
/in Blog Post /by BryleyEvery business wants the same thing from its technology: stability, security, and simplicity. Yet even with an experienced managed services provider, challenges remain as your systems, teams, and expectations evolve. One of the clearest pain points is the real cost of technology failure. Relatively small businesses’ cost of downtime falls into a range of $137 […]
The Costs of Outsourcing IT
/in Blog Post /by Lawrence StraussOutsourced IT costs depend on your business size, industry requirements, current infrastructure, and growth plans.
For instance what works for a regulated business might be overkill for a startup, while a low price may mean unwanted gaps in protection … [6 min. read]
Bryley recognized as a regional top IT Services Provider
/in Blog Post /by Lawrence StraussIn Worcester Business Journal’s annual Book of Lists Bryley was ranked seventh largest among Central Massachusetts IT Services Providers. It gratifies us to see Bryley’s name listed near the top. And sincere thanks to the clients that have entrusted their IT support to Bryley. But is there any reason that the size of an IT operation should matter to you and your organization? [4 min. read]
Bryley Awarded 11th MSP 501
/in Blog Post /by GA JumpfactorAn IT-industry symbol of reliability
The MSP 501 award is meaningful in the IT industry. It’s a thorough 60-point evaluation that includes measures of growth and verified financials to identify IT providers with true operational strength.
The award is an independent endorsement, so organizations can better recognize which IT companies have built something solid and sustainable, worthy of their trust … [3 min. read]
To Strengthen Operations Anna Darlagiannis-Livingstone Named COO
/in Blog Post /by GA Jumpfactor… motivated employees are going to provide better service, leading to happier clients
–COO Anna Darlagiannis-Livingstone
Anna Darlagiannis-Livingstone’s role has evolved from Vice President of Client Services to Chief Operating Officer. This title change reflects Anna’s focus on keeping day-to-day operations on track and making sure teams have the tools and support they need. By improving processes, supporting staff and streamlining workflows, Anna will help create a more efficient and well-functioning environment so Bryley can stay focused on serving clients … [6 min. read]
Bryley Systems’ 10th MSP 501 Award
/in Blog Post /by GA JumpfactorIn a worldwide industry evaluation, Bryley is one of the top IT providers
Bryley has been awarded its 10th MSP 501 designation, an annual IT industry honor acknowledging the MSP (managed service provider) industry’s highest operational efficiency and business models.
The MSP 501 award is based on a sixty-point audit to verify the fitness and stability from which independent IT providers can serve their clients with dependable IT.
The MSP 501 award translates to peace of mind for you
When a business is recognized within its industry, it’s easy to wonder what it would matter to your organization. Does it mean better service? Can Bryley meet your needs better than other MSPs? [4 min. read]
Strategic IT Consulting in Boston, MA:
/in Blog Post /by GA JumpfactorMaximizing Business Efficiency and Growth
Maximizing Business Efficiency and Growth
Is the End of Windows 10 a Real Worry?
/in Blog Post /by GA JumpfactorIn the past year-and-a-half Microsoft has made Windows 11 more stable and usable. And most critically, Windows 10 support – that is, providing security patches – is ending. So this means in October 2025, it will become unsafe to use devices running Windows 10.
Now is the ideal time to create a plan for migration, including performing an audit of devices: some will be able to be upgraded and some will need to be sunsetted. Also Windows 11’s compatibility with legacy software and hardware must also be assessed and addressed … [4 min. read]
Choosing the Right IT Services Provider: A Comprehensive Guide
/in Blog Post /by GA JumpfactorWhen it comes to managing IT services, choosing the right provider can make or break a company’s success. With so many options available, it can be overwhelming to decide which provider is the best fit for your business. However, taking the time to identify your company’s IT needs and carefully evaluating potential service providers can ensure a successful partnership.
Identifying Your IT Needs is the first step in choosing the right IT services provider. It’s important to assess your current IT infrastructure and identify areas that need improvement or support. This includes evaluating hardware, software, security, and support needs. Once you have a clear understanding of your needs, you can begin researching potential service providers that offer the services and support that align with your business goals.
Bryley Systems’ 9th MSP 501 Award
/in Blog Post /by GA JumpfactorMSP 501 is an IT industry signifier that recognizes the MSP (managed service provider) industry’s highest operational efficiency and business models. The MSP 501 award is based on a sixty-point audit to verify the fitness and stability from which independent IT providers can serve their clients with dependable IT.
With its detailed questionnaire (over sixty areas of scrutiny) and the requirement to have financial results certified to the auditors, the MSP 501 award helps benchmark which MSPs are fit to earn their clients’ trust … [3 min. read]
6 Questions for a Successful Technology Change
/in Blog Post /by GA JumpfactorIt’s an achievement to bring in a new technology solution that will help your employees do their jobs better or that will keep your business more secure.
It’s an achievement also because many companies look the other way when the time comes to review and update processes, legacy applications and machines. Are they trying to delay the inevitable?
But if you have decided to review and upgrade your tech processes, there are some things you should bear in mind to make the change as easy as possible … [6 min. read]
Profile: Camelot Energy Group
/in Blog Post /by GA JumpfactorYou don’t name your company Camelot and its employees the Round Table without a seasoning of hopefulness. Camelot Energy’s CEO Shawn Shaw confesses to seeing a reason for hope in the marriage of economic opportunity and the fair distribution of non-fossil-fuel-derived energy.
However right now there is an imbalance in how non-carbon-based energy is apportioned: for one example, the average household installing rooftop solar in 2021 had a median income ranging from 131% to 168% of the median income of its county … [6 min. read]
A Few Minutes with Tom Barnes, Manager of Client Services
/in Blog Post /by GA JumpfactorTom Barnes was recently named Manager of Client Services. Tom joined Bryley Systems in 2020 as a Business Development Representative. Within a year he transitioned to a role as a Client Success Specialist where his success advocating for Bryley clients earned him favorable notice and his current role.
Tom has had a diverse career that has included software troubleshooting, RV sales and running his own business. He achieved a BS (Summa Cum Laude) in Psychology from UMass Amherst … [4 min. read]
Bryley Systems Achieves MSP 501 Designation
/in Blog Post /by GA JumpfactorBryley Systems has for the eighth time been ranked among the top in its industry in a worldwide evaluation. MSP 501 is an IT industry signifier that recognizes the MSP (managed service provider) industry’s highest operational efficiency and business models. The MSP 501 award is based on a sixty-point audit
Bryley Systems Named to 2021 Channel Futures MSP 501
/in Blog Post /by GA JumpfactorThe MSP 501 designation is an IT industry signifier that recognizes best-in-class operational efficiency and business models. The MSP 501 award is a sixty point, independent audit verifying that Bryley is a fit and stable operation from which to provide its clients dependable business continuity … [2 min. read]
Scott Gold Recognized for Twenty Years of Service
/in Blog Post /by GA JumpfactorSenior Network Engineer Scott Gold has been recognized for his twenty years of service at Bryley Systems. Scott has designed and built many Bryley clients’ servers and and networks. Because of his experience in computer environment design Scott is a great problem-solving resource. Scott’s manager Kristin Pryor called Scott, “a skilled contributor and a mentor to other techs … [3 min. read]
Why Don’t Businesses Use MFA?
/in Blog Post /by GA JumpfactorThe US Cybersecurity and Infrastructure Security Agency recommends that small- to medium-sized organizations implement MFA (multi-factor authentication). Multi-factor authentication refers to when you use two or more of the following factors … [6 min. read]
Ransomware – What it Was, Is and What to Do About it
/in Blog Post /by GA JumpfactorRansomware claimed its first victims when Joseph Popp distributed 20,000 floppy disks with ransomware to AIDS researchers who had attended the World Health Organization’s 1989 AIDS conference in Stockholm … [6 min. read]