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Bryley CSP Basic and Pro for Network Infrastructure
Features Comparison Chart
Per-device features | Basic | Pro* |
Response to network-critical issues | Within four hours. | Within four hours. |
Response to non-critical issues | Within eight hours. | Within eight hours. |
Performance optimization | Included | Included |
Security optimization | Included | Included |
Monitoring and alerts | Included | Included |
File and patch updates | Included | Included |
Reporting | Included | Included |
Administration | Included | Included |
Reliability optimization | Partial | Included |
Software issues | Partial | Included |
Hardware issues | Partial | Included |
Network issues | Partial | Included |
PC imaging | Included | |
On-site response | Included |
- CSP User, our highest-level offering, covers the User’s tech issues, as well as their specified-for-coverage devices capable of running Bryley’s secure monitoring and security software (most Windows and Mac endpoints are eligible).
Heller Search Wins Best Client of July
/in Blog Post /by Lawrence StraussAnd, yes, this sudden award has something to do with Heller Search sending Bryley ice cream!
To thank the Bryley team for its responsiveness – Heller Search sent Bryley a Cold Stone Creamery ice cream party. It was delicious and fun… [2 min. read]
Risks in the Software Supply Chain
/in Blog Post /by Lawrence StraussXDR (Extended Detection and Response) Can Help
Part of a Layered Security Approach
We all use software that is built on a foundation of strangers’ work. Even if you hire a developer to write a custom application, software calls trigger functions that were previously programmed by someone else. This means code weaknesses — put there either accidentally (like from mistyping) or maliciously by a criminal — end up in many different kinds of software. And these weaknesses can be exploited by criminals … [6 min. read]
Why Add an Outside IT Staff?
/in Blog Post /by Lawrence StraussWhat’s Wrong With This Picture?
If you have an internal IT staff, those people may often be stuck dealing with day-to-day ‘putting out fires’ – like answering, ‘why can’t I print this?’ or ‘I erased a file.’ And then occasionally the IT staff has to deal with something really going wrong – like a hardware failure or cybercriminal disruption.
The staff also has to stay up-to-date with patching vulnerabilities and fulfilling regulations and industry compliancies, and similarly meeting the demands of a cybersecurity insurance policy.
These issues keep many internal teams from having the space to think about IT proactively. Dealing with issues limits anyone’s ability to stand back and see the whole picture.
Big-Picture Thinking
A deep external team is an ideal supplement to an IT team embedded in the business. First by adding outside support, you automatically gain perspective. The external team is situated to provide a view of your overall IT operations. This in itself can lead to more strategic decision-making. And considering IT strategically can clarify how you will achieve the business results you’re after [4 min. read]
Bryley Systems’ 10th MSP 501 Award
/in Blog Post /by Lawrence StraussIn a worldwide industry evaluation, Bryley is one of the top IT providers
Bryley has been awarded its 10th MSP 501 designation, an annual IT industry honor acknowledging the MSP (managed service provider) industry’s highest operational efficiency and business models.
The MSP 501 award is based on a sixty-point audit to verify the fitness and stability from which independent IT providers can serve their clients with dependable IT.
The MSP 501 award translates to peace of mind for you
When a business is recognized within its industry, it’s easy to wonder what it would matter to your organization. Does it mean better service? Can Bryley meet your needs better than other MSPs? [4 min. read]
Skipping the Down Times
/in Blog Post /by Lawrence StraussIf employees cannot access files or applications to do their work, organizations feel the pain of lost revenue and low employee morale. It may also be felt by clients, vendors and prospects who may question the organization’s fitness.
Online calculators can help you estimate the cost of downtime for your organization. Roughly an organization with twenty-five employees and an average revenue/employee of $100/hour means a $2,500 loss per hour of downtime. If your organization has 10TB of data backed up locally, the backup might take 40 hours to be restored. That means the cost of the downtime is $2,500 x 40 = $100,000.
And this is why business continuity as we talk about it in the IT world has been so highly prized … [5 min. read]
Rylie Fuller Promoted to Senior Field Technician
/in Blog Post /by Lawrence StraussBryley Systems is proud to announce the promotion of Rylie Fuller to Senior Field Technician
According to Vice President of IT Operations Kristin Pryor, Rylie has made great progress at Bryley Systems, picking up new tasks easily and creating a niche for projects and support in Microsoft 365, Extended Detection and Response (XDR), Network Detection and Response (NDR) and SharePoint … [4 min. read]
Strategic IT Consulting in Boston, MA:
/in Blog Post /by Garin LivingstoneMaximizing Business Efficiency and Growth
Maximizing Business Efficiency and Growth
Bottom Six
/in Blog Post /by Lawrence StraussHeard of the Top Ten? The Final Four?
The Business Continuity Pyramid was built to be generally instructive about what Bryley has found to be foundational to an organization’s cybersecurity defense. The foundation of the pyramid shows these six cybersecurity recommendations:
These six were chosen because these items do the essential work that keeps an organization going despite the many threats every business faces.
So that begged the question, what if these six items were ignored? What might be the impact? [6 min. read]
Kristin Pryor Achieves Mimecast Certification
/in Blog Post /by Lawrence StraussAchievement Brings Elite Email Security Solution to Bryley Clients
Mimecast is considered among the IT industry’s best email protection systems. With Kristin Pryor’s recent certification in Mimecast’s deployment and her knowledge about how it can be effectively integrated with Bryley’s security stack, she can advise Bryley clients when they should include Mimecast as part of their defenses … [4 min. read]
IT Support Company Serving Clinton, MA:
/in Blog Post /by Garin LivingstoneReliable Solutions for Your Business
Reliable Solutions for Your Business
Doublecheck Those Figures
/in Blog Post /by Lawrence StraussThe threat posed by overconfidence
–Jeetu Patel, Cisco
Economist Daniel Kahneman’s life’s work (he died last month at 90) was to point out how irrationally we behave, including telling the Guardian that if he had a magic wand, he’d most like to correct our overconfidence.
The Titanic’s sinking may have been due to overconfidence. Investors’ ideas on moves they should make in the stock market wind up costing them 4%. And now we have the Cisco 2024 Cybersecurity Readiness Index Report. This is a double-blind survey of over 8,000 business and cybersecurity leaders. The findings show the greatest cybersecurity weakness is a disconnect between overconfidence that their business will be able to avoid a disrupting attack and their analyzed readiness for avoiding disruption. To be exact: 73% of business leaders anticipate an attack in the next two years, but a surprising 3% were shown to be prepared for such an attack … [6 min. read]
MFA Still Tops
/in Blog Post /by Lawrence StraussIn SonicWall’s 2024 Threat Report the Number One Attack-Deterrent Is MFA
Complex, Locked Vaults and Double Keys
How would you feel about giving your valuable documents to a bank that only had a single lock on the bank’s outside doors? One lock might put off a less-determined intruder, but I’d expect it would be pretty easy for a burglar to figure a way past just one lock. So how would you expect a bank to responsibly treat your valuables? Not only would those outer doors have locks, there should also be a built-in cement and steel vault secured to the building’s structure to withstand destructive weather, fire and thieves, the vault’s lock should be complex to resist cracking, within the vault should be locked steel boxes that usually require two keys (one that you hold and one that the bank holds and authorizes its use after you prove your identity).
What is the relative value of what people keep so securely at a bank compared with the data an organization is trusted to protect? [6 min. read]
Building a Future-Proof IT Strategy: Clinton Business Guide for Providers Selection
/in Blog Post /by Garin LivingstoneHaving a strong IT foundation is essential for companies of all sizes. This is especially true in Clinton, Massachusetts, where businesses are increasingly reliant on technology for efficiency, growth, and innovation. Building a future-proof IT strategy requires finding the right IT provider that can cater to your organization’s unique needs, including assessing the IT requirements, […]
Ever See an Ant Back Up?
/in Blog Post /by Lawrence StraussAnd Now for Something Completely Different
In the light of summer in a forest, a colony of ants was busy. It was known as The Colony of Methodical Memory. And the colony worked hard. The ants built clever storerooms within the earth. And they meticulously copied their knowledge and wisdom onto many gathered leaves and placed these in the secure storerooms.
There was at the same time in the same wood a swarm of grasshoppers, known as The Swarm of ‘Hi There’. While the ant colony worked, the grasshoppers swayed on leaves in the sun … [5 min. read]
Look Past the Weeds
/in Blog Post /by Lawrence StraussDon’t Get Lost In The Vulnerabilities
The lockdowns found me in my garden more. One of the things I learned those couple years was that I started out intently focused on the annoyance of weeds – pulling them, pouring boiling water on them when they popped up in the cracks of my driveway, generally trying to kill them. But at some point my focus shifted and I began to see the whole yard – I especially noticed where different plants thrived or failed to. I moved things around. Happy, healthy plants – including working on achieving thicker ground covers (like that sedum pictured) – look beautiful while making the conditions less hospitable to weeds.
Vulnerabilities, which includes unpatched software and misconfigured systems, can be thought of like weeds … [6 min. read]
Question Everything
/in Blog Post /by Lawrence StraussA set of policies … would have identified, I believe, a pattern of activity here …
–Navy CTO Don Yeske
The US military is in the process of moving to a Zero Trust networking framework. But before they began that process in November, a Cape Cod-stationed National Guardsman leaked 350 classified documents over the course of between six and fourteen months before his detection and arrest. And Zero Trust – that enforces stringent policies or rules over permitted network activities – might have stopped the rogue airman sooner (he was serving as an IT admin without need to access those military secrets).
This type of breach is called an insider attack. Insider breaches make up 20% of all breaches. Zero Trust is useful to handle these and many of the other attacks that begin outside an organization’s network … [5 min. read]
Are we there yet?
/in Blog Post /by Lawrence StraussThere is no doubt that over time, people are going to rely less and less on passwords
–Bill Gates, 2004
A 2023 study found that 64% of people surveyed are not confident they are managing their passwords well. Most discouraging in the new survey was the report that of those born after 1990 only 20% use unique and strong passwords. These stats bring also a feeling of futility: ‘so many data exposures – what does it matter?’ ‘there is no privacy anymore – whatever.’
I don’t share the opinion that we should throw in the towel, though who can’t sympathize with the sentiment? But Bryley sees time and again that, in fact, compromised passwords matter to an organization’s security. As an example of the severity of the problem, Google Cloud reported in October that 54% of breaches “are resulting from common and well-known threat actor attack techniques, such as obtaining and using stolen credentials …” [4 min. read]
How an Email Compromise Attack Begins
/in Blog Post /by Lawrence StraussFaced with the right con, we’re all vulnerable
–Tim Harford
On his Cautionary Tales podcast, Tim Harford told the story of an ex-con who put on an army captain’s uniform and an air of authority and proceeded to demand to inspect a military financial account and confiscate (that is, steal) the $250,000 it contained.
If your employee gets an email from an executive at your organization requesting urgent action, how does the employee respond? … [4 min. read]
A Review of 2023
/in Blog Post /by Lawrence StraussHere are some notable events and stories from 2023:
A Guiding Principle
Bryley is a client of Bryley, President Garin Livingstone said in a 2023 interview. We have people at Bryley that need technical help. We also need to make sure that our computer systems are being maintained and updated. Among the benefits of adhering to this model?
This principle of being one’s own client has been a standard that Bryley has observed over the course of its thirty-six years … [6 min. read]
Holiday Scams: Safeguarding Your Festive Celebrations From Fraudsters
/in Blog Post /by Tech Pro Marketing