Gavin Livingstone

Gavin Livingstone

President

Since 1987, Mr. Livingstone has successfully steered Bryley Systems to continuous, profitable growth with over 250 clients throughout New England and the US. He has extensive knowledge of technology trends and business operations, with over 39 years of experience in information technology and management.

Mr. Livingstone holds an MBA from Boston College and a BS from the University of Massachusetts, Amherst.

Roy Pacitto

Roy Pacitto

Vice President of Business Development and Marketing

Mr. Pacitto is a successful, business-development executive with over 29 years of experience in consultative sales and operations management. He joined Bryley Systems in 1995, initially managing the technical-services team before moving to the business development team, which he has led since 2008.

Prior to Bryley Systems, Mr. Pacitto worked in managerial positions at Critical Care America and at Shields MRI. He earned an MBA from Framingham State College and a BA from the University of Massachusetts, Amherst.

Michael Carlson

Michael Carlson

Chief Technology Officer

Mr. Carlson is Bryley Systems’ Chief Technical Officer. He has extensive experience in both local and wide-area network design and implementation. As a Microsoft Certified Systems Engineer™ (MCSE), Mike has experience with Active Directory, Windows Server, Exchange, and SQL Server.

He has considerable knowledge and experience with varied network operating systems, HPE SANs, HPE servers, and related equipment. He is a VMware Technical Sales Professional (VCTS) and has completed the coursework for a VMware Certified Professional. Mike designed and deployed the VMware-based infrastructure at the WRTA (Worcester Regional Transit Authority), which supports the technology of over 20 separate vendors on an integrated platform with high availability.

Garin Livingstone

Garin Livingstone

Director of Operations

Garin has extensive experience in operations and technology projects. He has a passion for all things technical, coupled with a deep understanding of the end-user experience and excellent communication skills. Garin is a Microsoft Certified Technician and holds an A+ Certification.

Garin joined Bryley Systems in 2008.

Virginia Livingstone

Virginia Livingstone

Director of Technical Services

Mrs. Livingstone holds a degree in Computer Science from Clark University and has over 20 years’ experience troubleshooting and diagnosing client issues. She is well-versed in server database and network support tools, and possesses strong debugging skills.

Prior to Bryley Systems, Virginia was an IT Automation Engineer for Intel Corporation in Hudson, MA.

Anna D.

Anna D.

Director of Client Services

Anna joined Bryley Systems Inc. in 2010 and has demonstrated capabilities in the areas of business development, account management, and process management. She has significant experience in technology-deployment and end-user support.

In her role as the Director of Client Services, Anna oversees Bryley’s Premier Clients, handling all aspects from account management, updates, training, and proposals through Client Business Reviews

Anna earned a BA from the University of Connecticut and industry sales certifications from Microsoft, Cisco, VMWare, and others.

Michelle Denio

Michelle Denio

Service Manager

Ms. Denio first joined Bryley Systems in 2008 as an Administrative Assistant and advanced to Technical Support Supervisor. She has a rich understanding of technical processes and excels in client service.

Michelle’s years of experience in client support, her professionalism, and a desire to resolve any and all service issues are a few of the qualities that have guided Michelle to her current position as Service Manager.

Michelle graduated from Quinsigamond Community College with an Associate Degree in Business.

Terry Tengler

Terry Tengler

Manager of Administration

Mr. Tengler is a seasoned management professional with over 26 years in director and managerial roles. He joined Bryley Systems in 2012.

Prior to Bryley Systems, Mr. Tengler was the VP of Administration/Operations, Northeast Region, at DMX Music, Inc., building and managing an organization with over 50 employees. Prior to DMX, he held managerial roles at Sound & Media Technologies and at New England Sound and Communications.

Mr. Tengler holds an Associate Degree in Business from Macomb County College.