Gavin Livingstone

Gavin Livingstone

President

Since 1987, Mr. Livingstone has successfully steered Bryley Systems to continuous, profitable growth with over 250 clients throughout New England and the US. He has extensive knowledge of technology trends and business operations, with over 39 years of experience in information technology and management.

Mr. Livingstone holds an MBA from Boston College and a BS from the University of Massachusetts, Amherst.

Roy Pacitto

Roy Pacitto

Vice President of Business Development and Marketing

Mr. Pacitto is a successful, business-development executive with over 29 years of experience in consultative sales and operations management. He joined Bryley Systems in 1995, initially managing the technical-services team before moving to the business development team, which he has led since 2008.

Prior to Bryley Systems, Mr. Pacitto worked in managerial positions at Critical Care America and at Shields MRI. He earned an MBA from Framingham State College and a BA from the University of Massachusetts, Amherst.

Michael Carlson

Michael Carlson

Chief Technology Officer

Mr. Carlson is Bryley Systems’ Chief Technical Officer. He has extensive experience in both local and wide-area network design and implementation. As a Microsoft Certified Systems Engineer™ (MCSE), Mike has experience with Active Directory, Windows Server, Exchange, and SQL Server.

He has considerable knowledge and experience with varied network operating systems, HPE SANs, HPE servers, and related equipment. He is a VMware Technical Sales Professional (VCTS) and has completed the coursework for a VMware Certified Professional. Mike designed and deployed the VMware-based infrastructure at the WRTA (Worcester Regional Transit Authority), which supports the technology of over 20 separate vendors on an integrated platform with high availability.

Garin Livingstone

Garin Livingstone

Director of Operations

Garin has extensive experience in operations and technology projects. He has a passion for all things technical, coupled with a deep understanding of the end-user experience and excellent communication skills. Garin is a Microsoft Certified Technician and holds an A+ Certification.

Garin joined Bryley Systems in 2008.

Anna D.

Anna D.

Director of Client Services

Anna joined Bryley Systems Inc. in 2010 and has demonstrated capabilities in the areas of business development, account management, and process management. She has significant experience in technology-deployment and end-user support.

In her role as the Director of Client Services, Anna oversees Bryley’s Premier Clients, handling all aspects from account management, updates, training, and proposals through Client Business Reviews

Anna earned a BA from the University of Connecticut and industry sales certifications from Microsoft, Cisco, VMWare, and others.

Kristin Pryor

Kristin Pryor

Director of Services/Delivery

Kristin joined Bryley Systems in 2019, bringing with her over 25 years in the industry as an IT Manager, Technical Project Manager and Infrastructure Manager. She is a Microsoft Certified Trainer; Engineer; Administrator; Technician; Professional and ITIL Foundations v3 certified.

She loves being on the cutting edge of new technologies, constantly learning and developing as well as being able to take these tested and proven pieces of technology and help train clients and employees to utilize them to improve their work environment and daily processes.

Kristin was previously employed at Virgin Pulse as Manager of Information Technology running a global team. She received her Bachelor’s Degree from Bentley University.

Michelle Denio

Michelle Denio

Service Manager

Ms. Denio first joined Bryley Systems in 2008 as an Administrative Assistant and advanced to Technical Support Supervisor. She has a rich understanding of technical processes and excels in client service.

Michelle’s years of experience in client support, her professionalism, and a desire to resolve any and all service issues are a few of the qualities that have guided Michelle to her current position as Service Manager.

Michelle graduated from Quinsigamond Community College with an Associate Degree in Business.

Peter Wilson

Peter Wilson

Manager of Client Services

Peter Wilson brings over 25 years of extensive, business IT experience to Bryley.

Peter is an outstanding addition to Bryley Systems. Having worked in both technical and non-technical leadership roles serving a wide range of IT industry verticals throughout his career, he brings a wealth of knowledge and experience to our team.

Peter is passionate about ensuring clients benefit from expert planning, healthy budgeting, and a solid IT strategy that aligns with their business, allowing them to stay focused on the success of their companies.

As the Manager of Client Services, Wilson manages the client services team as well as our partnerships with our highly valued clients.

Terry Tengler

Terry Tengler

Manager of Administration

Mr. Tengler is a seasoned management professional with over 26 years in director and managerial roles. He joined Bryley Systems in 2012.

Prior to Bryley Systems, Mr. Tengler was the VP of Administration/Operations, Northeast Region, at DMX Music, Inc., building and managing an organization with over 50 employees. Prior to DMX, he held managerial roles at Sound & Media Technologies and at New England Sound and Communications.

Mr. Tengler holds an Associate Degree in Business from Macomb County College.