Bryley Systems welcomes Beverly Wheeler to the team

Bryley Systems Inc. welcomes Beverly Wheeler as Technical Services Dispatcher/Administrator. In this newly created position, Ms. Wheeler will work directly with Bryley Systems’ Technical Services department, dispatching team members and assisting clients.

“Beverly’s extensive experience in managing, scheduling and supervising service technicians will be an asset to our team.” Garin Livingstone, Director of Professional Services, stated: “We have built high-value, long term relationships with our clients for over thirty years and as we continue to grow, so does our technical services team.”

Ms. Wheeler has held positions as office manager, administration assistant and customer service supervisor in the construction, automotive accessories and background music fields.

“I am proud and excited to be working with the professionals at Bryley Systems,” said Beverly. “Being able to service clients and provide support to the technical services team is very rewarding.”

Bryley Systems has been providing Managed IT, Managed Cloud and Managed Security services since 1987.

Bryley Systems Ranks #5 as a Top IT Service Provider!

Worcester Business Journal.

May 28, 2018, Volume 29, Number 10 – Book of Lists

Bryley Systems was recently featured in the Worcester Business Journal’s Book of Lists, being ranked #5 as a Top IT service provider.

Bryley Systems is a Managed IT/Cloud/Security Services Provider with clients throughout New England and across the continental United States.  We have fulfill the IT needs of organizations with a focused, client-friendly approach by combining brand-name equipment and software with flexible service options and low-risk, custom-fit, support agreements. Our certified, experienced staff – backed by seasoned management – approach each client’s needs individually.

Bryley Systems Wins Channel Partners 360⁰ Award for 2nd Consecutive Year

LAS VEGAS – April 18, 2018 – Channel Partners, a resource for indirect sales channels offering IT and telecom systems and services, is pleased to announce that Bryley Systems Inc. has been selected as a winner of the 2018 Channel Partners 360⁰ Business Value Awards.

Michelle Denio, Technical Support Supervisor at Bryley Systems, accepting the Channel Partners 360 Award in Las Vegas

Michelle Denio, Service Manager at Bryley Systems, accepting the Channel Partners 360 Award in Las Vegas

Twenty-five winners were honored during an awards reception on April 18th at the Spring 2018 Channel Partners Conference & Expo in Las Vegas.  Michelle Denio, Service Manager at Bryley Systems, accepted the award.

“Our 2018 Channel Partners 360° Business Value Awards winners illustrate the rapid emergence of the full-stack digital services provider,” said Lorna Garey, editor in chief of Channel Partners and Channel Futures. “Our editors were impressed by the range of services delivered, from desktops as a service to security to SD-WAN to an all-in automation strategy and more. We also saw the blurring of the lines between different types of channel entities become really apparent — for the first time, several winners were also named as providers. Seems the message ‘develop your own IP’ has resonated.”

Channel Partners 360° Business Value Awards winners are selected by a panel of editors based on real-world case studies that illustrate how the partner is using the convergence of IT and telecom services to create business value for its customers.

“It is a great honor to have won this award for two consecutive years in a row,” said Gavin Livingstone, President of Bryley Systems. “We are a growing Managed IT / Cloud / Security services provider and we take great pride from the recognition of our peers.”

About Bryley Systems

Bryley Systems Inc. – a Top 501 Managed IT Services Provider worldwide for five consecutive years – proactively manages, optimizes, and secures the IT infrastructure of organizations in manufacturing, business services, passenger transit, and local government. From cloud-based to on-premise solutions, they approach each client’s needs individually, with flexible service options and custom-fit agreements.  Since 1987, Bryley Systems has been providing Dependable IT at a Predictable Cost to clients throughout the continental United States.

About Channel Partners

For more than two decades, Channel Partners has been the leader in providing news and analysis to indirect sales channels serving the business technology industry. It is the unrivaled resource for resellers, aggregators, agents, brokers, VARs, systems integrators, interconnects and dealers that provide network-based communications and computing services, associated CPE and applications as well as managed and professional services. Channel Partners is the official media of the Channel Partners Conference & Expo and Cloud Partners.

Windows 7, Windows 8, or Windows 10? Eeny, meeny, miny, moe?

By Anna D, Client Relationship Manager, Bryley Systems

Choosing which Windows operating system (OS) to install on your computer is not child’s play.

I know, because as the Bryley Systems’ Client Relationship Manager, I have this conversation with clients over and over again, especially when clients are purchasing new computers.

Here’s what I recommend.

If you are purchasing new computers for your organization, you should seriously consider installing Windows 10. 

Some clients want to install Windows 7, perhaps because they’re familiar with it. However, Windows 7 has a relatively short lifespan. It will be at “end of life” on January 14th, 2020.  This means that Microsoft will no longer be providing security updates for that operating system, in which case your computer will be more susceptible to viruses and your organization will not be compliant.  In 3 years, you will have to upgrade that operating system. An upgrade involves labor costs, software licensing, and employee downtime. Not the best idea.

What about Windows 8? Good question. Windows 8 was the operating system that Microsoft “abandoned,” probably because it was not well received. Windows 8 was only around for 3 years, making it one of the most short-lived operating system licenses that Microsoft has ever released. What’s more, many distributors are not stocking their inventory with computers that have Windows 8 or 8.1 pre-installed. That’s a problem.

That brings us to Windows 10, which is definitely my recommendation. Of course, prior to installing Windows 10, you need to find out if all of your applications are compatible with this newest operating system.  We can help you make that determination.

Transitioning to a new operating system isn’t always easy, but it is a best practice and we can guide you through the process. For more information, please call Bryley Systems at 978-562-6077 or toll free at 844-449-8770. Of course, you can also email us at ITExperts@Bryley.com.

Robin Powers Joins Bryley Systems!

Robin Powers is the newest member to join Bryley Systems’ Business Development team.  In her role as Sales Support, Robin will assist with proposals, presentations, and general business development functions.  She will work closely within the team to further enhance client support and relationships.

Prior to Bryley Systems, Robin was employed at Stratus Technologies for 25 years as an Administrative Professional in their IT Department.  Bryley Systems welcomes Robin as she brings years of expertise in the technology field.  Ms. Powers has a BS from UMass Amherst.

Office 365 Changes

Office 365 recently announced some updates to the platform.  Below is a list of changes taken from their Message Center:

 

Sept. 18th
Updated feature: Office 365 login screen
How does this affect me?
Any user logging into Office 365, from anywhere in the EU, will see a cookie disclosure banner. This banner will show the first time the user loads the page and will not show again for a few months, or until cookies are cleared on the browser. There is no action the user has to take on this banner and there is no change in workflow. This change is intended to meet EU regulatory requirements.   This process should be completed by the end of September.

Sept. 19th
Updated feature: Office 365 multi-factor authentication screens

How does this affect me?
If you have multi-factor authentication (MFA) turned on, users in your organization will see an updated experience for MFA screens that matches the new sign-in experience. This will only show when users opt-in to see the new sign-in experience, by clicking “try it now”. If users do not opt-in, they will continue to see MFA screens in the current experience. This change will start rolling out in the next few days.

What do I need to do to prepare for this change?
There is nothing needed on your end, but you may consider user training.

Sept, 20th

Known Issue: Email access in iOS 11
If you are using the native mail app on your iPhone or iPad, and upgrade to iOS 11, you may encounter issues.

How does this affect me?
Due to an incompatibility in the new release of iOS, users of the built-in Apple Mail app in iOS 11 may be unable to sync their Office 365 mailbox or login to their accounts. iOS 9 or 10 users are not affected.

What do I need to do to fix this?
Microsoft and Apple are working to resolve this issue.  In the meantime, it is suggested that you download the free Outlook for iOS client, available in the App Store.

Bryley is on the move!

Some of you may know, but Bryley has outgrown our current location in Hudson and will be moving to Clinton. Our new building is a historic 1937 post office that was completely renovated and modernized in 2004.  It has more than 10,000 square feet, the majority of which we will occupy, and comes with glass-walled offices, broad sweeping staircases, an elevator, two kitchens, and more.
We expect to move in mid to late Fall.

Bryley Systems named to Top IT Service Providers by the Worcester Business Journal

Each year, the Worcester Business Journal (WBJ) compiles and publishes a list of IT Service Providers throughout Central Massachusetts. The list, published on June 12, 2017, ranked Bryley Systems among the top 15 organizations surveyed. Rankings are determined based on survey results, federal filings and Web sites.

Bryley Named #14 By Worcester Business Journal

We are excited to announce that Bryley Systems was recently named 14th for IT Service Providers by the Worcester Business Journal. It is a testament to our commitment to our clients and putting their interests first.

Each year, the Worcester Business Journal (WBJ) compiles and publishes a list of IT Service Providers throughout Central Massachusetts. The list, published on June 12, 2017, ranked Bryley Systems among the top 15 organizations surveyed. Rankings are determined based on survey results, federal filings and Web sites.

Bryley has consistently ranked well on the WBJ list for the last 3 years.

If you are looking for a business partner to help you navigate the ever-changing technology and cybersecurity landscape, we’re here for you. For more information about Bryley’s full array of Managed IT Services, Managed Cloud Services, and Cybersecurity Services please contact us at 978.562.6077 or by email at ITExperts@Bryley.com.

 

What you need to know about the OneLogin Breach

OneLogin, a single sign-on service that allows users to access multiple sites and applications using just one password confirmed on June 1st that its systems had been breached and login information had been exposed. According to the firm, this breach affects “all customers served by our US data centre” and the hackers had “the ability to decrypt encrypted data”1. This is the second time within the past year that the firm had its security breached.1

So, how can you protect your data from a breach? One way is to have two-factor authentication, which is a method used to confirm a user’s claimed identity by utilizing a combination of two different components, generally something you know with something you have. For example, when you withdraw money from an ATM, only the correct combination of a PIN (something you know) with the bank card (something you have), will grant the transaction to take place.

One of the safest ways to ensure your data is protected is to encrypt it before placing it in the Cloud or with a single sign-on provider, such as OneLogin. Provided your encryption key has not been generated from a simple password, your data will be protected from any breach to your provider, as the provider does not have the password to gain access to your information.

It is vital that one stays vigilant when it comes to protecting your passwords and data. Even the most difficult password can be deciphered if given enough time. Therefore, it is important to regularly change your passwords and ensure they are strong. We have more information on the Do’s and Don’ts of Password management on our blog.

For more information on password and security, connect with Bryley’s cybersecurity experts by calling us at 844.449.8770 or emailing us at ITExperts@Bryley.com.

 

1 Fiveash, Kelly. Ars Technica. “OneLogin suffers breach – customer data said to be exposed, decrypted.” June 2017.

BBC News. “Password manager OneLogin hit by data breach.” June 2017