Bryley Systems Talks Technology on Career Day at Doherty Memorial High School

Bryley executives, Gavin Livingstone, President, and Kristin Pryor, Director of Services/Delivery, along with Helder Machado, President of Machado Consulting (left), were invited on November 21 to attend Career Day at Doherty Memorial High School in Worcester. The goal of career day was to introduce students to careers by bringing community members into the school to discuss their jobs.

Gavin and Kristin presented to over 75 seniors explaining the different positions available in managed IT services. They discussed what education or training was needed, what a typical work day looked like, as well as the future of jobs in IT services. Bryley Systems has been providing managed IT services since 1987 and was honored to attend this year’s career day.

Bryley Systems’ Services/Delivery Team Expands

Michael Racine of Fitchburg joins Bryley Systems’ Services/Delivery team as a Senior Technician.  With over 5 years of professional IT experience, Michael will support end-user service requests, both onsite at the client and remotely, in all facets of end-user technology. Mr. Racine completed the Computer and Networking Technology Program at Porter and Chester Institute in Westborough and is a CompTIA A+ Certified Specialist.

Bryley Honors the Nation’s Veterans

On November 11th, 2019, the Bryley Team, led by John DeCola, Senior Airman, USAF, assembled to raise the flag in honor of the Nation’s veterans.

We are proud to honor Mr. DeCola, as well as retired employee, James Livingston, Captain, USAF, and are grateful for the sacrifices made by all veterans, past and present.

We thank you for your service.

Bryley Systems Ranks #3 as a Top IT Service Provider – WBJ 2019

Bryley Systems is excited to announce that we have been ranked as one of the top 3 on the Worcester Business Journal’s 2019 list of Top IT Service Providers. We are proud to be recognized for our commitment to our clients, as well as our staff, and wish to thank everyone for making this possible.

Bryley Systems Ranks Among Top 501 MSPs for 6th Consecutive Year

For the sixth consecutive year (2014 through 2019), Bryley Systems Inc. has been named as one of the world’s premier managed IT service providers via the prestigious Channel Futures MSP 501 rankings.

Every year, MSPs worldwide complete an extensive survey and application to report their product offerings, growth rates, annual total and recurring revenues, pricing structures, revenue mix and more. MSPs were ranked according to a unique methodology that weights revenue figures according to how well the applicant’s business strategy anticipates trends in the fast-evolving channel ecosystem.

Ray Baldez and Tony Fierimonte Complete Cisco SMB Select Partner Certification

Bryley is pleased to announce that Tony Fierimonte and Ray Baldez have completed the training and testing to become certified Cisco Small and Midsize Business (SMB) Account Representatives. These certifications augment Bryley’s expertise as a Cisco SMB Select Partner.

About this achievement, Ray Baldez said, “it proves Bryley’s knowledge of the features and specifications of Cisco’s products, and competence in delivering the highest quality, most cost-effective solutions for any business environment.” Tony Fierimonte added, “the Cisco course helped give a thorough understanding of Cisco’s capabilities through its connectivity products, rich history, and strategic outlook. This will help me serve my customers with solutions that are on-point.”

Cisco SMB Certification is an example of a tool Bryley has at hand to approach your organization’s requirements specifically — combining for you the ideal mix of brand-name equipment, like Cisco’s, software with flexible service options, and tailor-fit contracts.

Garin Livingstone Promoted to Director of Operations

Bryley Systems Inc. is pleased to announce Garin A. Livingstone as Director of Operations. Mr. Livingstone will be responsible for business leadership and vision as well as the day-to-day operations and performance of the company.

“We are team-oriented at Bryley Systems,” said Livingstone, “and I look forward to continue working within a collaborative environment, providing excellent services to our clients, as we strategically plan for the future growth of the company.”

In 2008, Mr. Livingstone joined Bryley Systems as part of the technical-services team and has held the positions of senior technician, project manager and director of technical services.

Virginia Livingstone Promoted to Director of Technical Services

Bryley Systems Inc. is pleased to announce Virginia Livingstone as Director of Technical Services.

“Ms. Livingstone will lead our technical-services team,” states Gavin Livingstone, Bryley’s President, “while expanding and providing the highest-level of service quality and client care.”

Early 2017, Virginia joined Bryley Systems, bringing with her over 20 years’ experience troubleshooting and diagnosing client issues. She is experienced in team leadership, well-versed in server database and network support tools, and possesses strong debugging skills.

Prior to Bryley Systems, Virginia was an IT Automation Engineer for Intel Corporation in Hudson, MA. She holds a degree in Computer Science from Clark University.

“Our Technical Services Department is dedicated every day to answering questions and assisting with our client’s IT needs.” Said Ms. Livingstone. “I am extremely proud and excited to assume this leadership role and pursue future successes.”

Bryley Systems Participates in Workforce Training Program

Since being chosen as the recipient of a grant from the Massachusetts Workforce Training Fund Program (WTFP), Bryley Systems has been working closely with Dave Clough from mPOWER Associates and Sandra Kearney from GROWTHco to provide valuable training to Bryley’s staff members.

We are excited about the opportunity this training creates for Bryley systems.  So far the focus has been on effective communication and leadership skills.  As we move further into 2019, the training program shall become more targeted, focusing on individual departments and the unique skill sets required by Bryley personnel to be effective in their specific roles.

The WTFP is a state program, financed by Massachusetts businesses, designed to provide training to the Massachusetts workforce by enabling employers across the State with essential resources. The fund prioritizes projects focusing on job growth, job retention, increased skills, improved productivity and those companies that demonstrate a significant private investment in employee training.

In 2017, companies completing grants added jobs at a rate of 8.2%, as opposed to the statewide average 3.1%, and the New England average 2.7%.

This project is funded by a Workforce Training Fund grant from the Commonwealth of Massachusetts, Executive Office of Labor and Workforce Development.  The grant program is administered by Commonwealth Corporation.

Bryley Systems Inc., Hires Talented and Versatile Engineer-Myk Dinis

Bryley Systems welcomes Myk Dinis to their team of technical engineers. Myk (not Mike) has over 25 years of IT experience. He is A+, Net+, Security+, VCP-DCV6, and CMNA certified.

“Myk is knowledgeable and personable” said Gavin Livingstone, President and CEO of Bryley Systems, “Our team of IT experts have been providing Managed IT, Managed Cloud and Managed Security services for over 30 years. Talented engineers are key to the successes of client satisfaction and Myk is a welcomed addition to our growing team.”

Myk’s background is colorful. His repertoire includes: desktop support to infrastructure architect, IT training, website design and management, inside and outside sales, did a bit of voice acting and even worked for a humane society. But he found his calling as a technical engineer. The team at Bryley Systems is fortunate he did.