Bryley Systems named to Top IT Service Providers by the Worcester Business Journal

Each year, the Worcester Business Journal (WBJ) compiles and publishes a list of IT Service Providers throughout Central Massachusetts. The list, published on June 12, 2017, ranked Bryley Systems among the top 15 organizations surveyed. Rankings are determined based on survey results, federal filings and Web sites.

Bryley Named #14 By Worcester Business Journal

We are excited to announce that Bryley Systems was recently named 14th for IT Service Providers by the Worcester Business Journal. It is a testament to our commitment to our clients and putting their interests first.

Each year, the Worcester Business Journal (WBJ) compiles and publishes a list of IT Service Providers throughout Central Massachusetts. The list, published on June 12, 2017, ranked Bryley Systems among the top 15 organizations surveyed. Rankings are determined based on survey results, federal filings and Web sites.

Bryley has consistently ranked well on the WBJ list for the last 3 years.

If you are looking for a business partner to help you navigate the ever-changing technology and cybersecurity landscape, we’re here for you. For more information about Bryley’s full array of Managed IT Services, Managed Cloud Services, and Cybersecurity Services please contact us at 978.562.6077 or by email at ITExperts@Bryley.com.

 

What you need to know about the OneLogin Breach

OneLogin, a single sign-on service that allows users to access multiple sites and applications using just one password confirmed on June 1st that its systems had been breached and login information had been exposed. According to the firm, this breach affects “all customers served by our US data centre” and the hackers had “the ability to decrypt encrypted data”1. This is the second time within the past year that the firm had its security breached.1

So, how can you protect your data from a breach? One way is to have two-factor authentication, which is a method used to confirm a user’s claimed identity by utilizing a combination of two different components, generally something you know with something you have. For example, when you withdraw money from an ATM, only the correct combination of a PIN (something you know) with the bank card (something you have), will grant the transaction to take place.

One of the safest ways to ensure your data is protected is to encrypt it before placing it in the Cloud or with a single sign-on provider, such as OneLogin. Provided your encryption key has not been generated from a simple password, your data will be protected from any breach to your provider, as the provider does not have the password to gain access to your information.

It is vital that one stays vigilant when it comes to protecting your passwords and data. Even the most difficult password can be deciphered if given enough time. Therefore, it is important to regularly change your passwords and ensure they are strong. We have more information on the Do’s and Don’ts of Password management on our blog.

For more information on password and security, connect with Bryley’s cybersecurity experts by calling us at 844.449.8770 or emailing us at ITExperts@Bryley.com.

 

1 Fiveash, Kelly. Ars Technica. “OneLogin suffers breach – customer data said to be exposed, decrypted.” June 2017.

BBC News. “Password manager OneLogin hit by data breach.” June 2017

 

What you need to know about the “WannaCry” Attack

On Friday, we learned that hackers had exploited malicious software stolen from the National Security Agency (NSA) and held many organizations’ data ransom. As of this morning, it is estimated that this cyberattack was felt by approximately 200,000 organizations in 150 countries including Britain’s hospital network, Germany’s national railway, “computers that run factories, banks, government agencies and transport systems in scores of countries, including Russia, Ukraine, Brazil, Spain, India and Japan, among others… Russia’s Interior Ministry and companies including Spain’s Telefonica and FedEx Corp. in the U.S.”1

While the exact scope of the damage is not fully known, it does appear to be the largest cyberattack on record. These cybercriminals demanded $300 in the beginning and later increased it to $600 before destroying the files hours after that.1 While the ransom amount won’t necessarily bankrupt a company, it is also no guarantee that a company will have its data returned or unlocked, which can have more dire consequences.

There are several steps you can take to avoid becoming the next victim:

  • Immediately update both desktop and Windows systems with the Microsoft patch MS17-010.
  • Do not open links sent from unknown sources. If you need to open a link, scan it for malware first.
  • Backup your files. It is always a wise decision to regularly backup your files to ensure your business can continue to function.
  • Keep your systems up-to-date. It is vital to check for updates on your machines to catch any vulnerabilities and perform patch updates.
  • Educate your users. They are the first line of defense against an attack so it is imperative that they are able to identify potential phishing scams and fraudulent emails.

These are but a few of the “Best Practices” that can be employed to safeguard your data and business. If you’re ready to protect your organization, it pays to work with a Managed IT Services/Managed Cloud Services company, like Bryley Systems, to ensure that you’re taking the right steps. Bryley will recommend solutions to eliminate weak links in your security chain, and help you develop an organization-wide policy to help prevent data loss.

Please contact us at 978.562.6077 or by email at ITExperts@Bryley.com. We’re here to help.

 

  1. Associated Press. “Monday morning blues as ‘WannaCry’ hits at workweek’s start.” May 2017.
  2. New York Times “Hackers Hit Dozens of Countries Exploiting Stolen N.S.A. Tool.” May 2017.

Team Bryley to participate in the Boston Brain Tumor Ride

On Sunday, May 21st, a few Bryley employees will ride in a family-friendly bike ride to help find a cure for brain tumors. Brain tumors are the leading cause of cancer-related deaths in children 0-141. By participating in the Boston Brain Tumor Ride, Bryley employees are taking a stand in the fight against brain tumors.

Bryley’s own Jessica Giunta, Marketing Specialist, has been an active committee member assisting with numerous events and fundraising efforts for the National Brain Tumor Society since 2014.

1 American Brain Tumor Association

News, Events, and Promotions

Nicole Sawitz Has a New Title!

Nicole Sawitz recently celebrated her first anniversary at Bryley Systems and earned a new title as Client Success Specialist. Nicole is a member of our business development team assisting clients by providing proposals and general business-development functions. Mrs. Sawitz has a BA from Goucher College and a Certificate for Program Evaluation from Tufts University.

 

 

Bryley Donates to the Assabet Valley Spring Fling Chamber Auction!

We are pleased to announce that we have donated a 23-inch HP ProDisplay monitor for the April 7th Spring Fling Chamber Auction. Cathy Livingstone, co-owner of Bryley Systems, added her creative touch by decorating the package – and, included a bottle of wine as part of the donation.

 

 

 

Pizza Party

On Thursday, March 23rd, Bryley employees gathered together to enjoy a luncheon with our friends at TNS Communications. Thanks to John and Peter from TNS for the fabulous pizza!

Bryley Receives Prestigious Channel Partners 360° Award!

April 11, 2017 — Bryley Systems is pleased to announce that it has been honored by Channel Partners, with the 2017 Channel Partners 360° Business Value Award.  We are one of only 25 technology-oriented companies worldwide to receive this award, which is one of the most sought-after in the industry.

This award honors service providers that are taking a holistic approach to technology solutions and creating business value for their clients and have a well-rounded portfolio.  Channel Partners started “as a simple idea to reward partners of all sizes for creating business value for their customers through telecom, IT, and cloud solutions…” and “rewards channel partners – agents, VARs, dealers, system integrators, MSPs and consultants – of all sizes for innovation, solutions-orientation and customer focus.”

Bryley’s President, Gavin Livingstone and co-owner, Cathy Livingstone, were on hand to accept the award stating “Bryley Systems works toward continuous improvement; we strive to manage, optimize, and secure our client’s information technology, which brings substantial business benefit and value to their organizations. Our team-focused, best-practices-oriented approach, coupled with high-value/low-risk service options, enables us to provide our clients with Dependable IT at a Predictable Cost™.

We thank Channel Partners for this prestigious Channel Partners 360° award!”

Award recipients were honored at a ceremony on April 11 at the Channel Partners Conference & Expo in Las Vegas.

Announcements, news, events, and promotions

Virginia Livingstone joins Bryley Systems

Virginia Livingstone joined Bryley Systems’ Services team. In her role as Kaseya Systems Analyst, she will continually optimize our use of Kaseya® VSA, the award-winning Remote Monitoring and Management (RMM) tool that provides a modern, fully integrated, and powerful IT-systems-management platform.

Mrs. Livingstone holds a degree in Computer Science from Clark University and has over 20 years’ experience troubleshooting and diagnosing client issues. She is well-versed in server databases and network support tools, and possesses strong debugging skills. Prior to Bryley Systems, Virginia was an IT Automation Engineer for Intel Corporation in Hudson, MA.

Bryley Systems donates a new 23” LED monitor to Assabet Valley Chamber

Bryley Systems donated a HP ProDisplay P232 23” LED Monitor, valued at $175, for the annual auction at the Assabet Valley Chamber of Commerce.

We’re looking for field-service and business-development employees

Bryley Systems is growing. We have an immediate need for field-service personnel with IT experience and we plan to add a salesperson to our business-development team. Interested applicants may email HR@Bryley.com or call 978.562.6077.

Winner of our monthly Service-Ticket Survey drawing

Monthly, we select a winner from all respondents to our service-ticket surveys. Congratulations to DG of FS, our survey-response winner from last month.

Our winner received a $10 gift certificate, compliments of Bryley Systems.

It’s here! Announcing the launch of our new responsive-design Web site

After months of hard work and dedication, we are delighted to officially announce the launch of our responsive-design Web site that went live on February 7, 2017. The URL hasn’t changed. Take a look at www.bryley.com.

Bryley Systems is a Managed IT Services Provider and a Managed Cloud Services Provider serving clients throughout New England. We have been fulfilling the IT needs of organizations since 1987 with a focused, client-friendly approach by combining brand-name equipment and software with flexible service options and low-risk, custom-fit, support agreements.

The goal of our new Web site is to provide our visitors with an easier way to learn about Bryleys’ services and solutions. We are proud to announce the addition of our Managed Cloud Services, Network Assessment and Cybersecurity pages which describe our services in a more organized and detailed manner.

Our current and prospective clients will find useful information about our Support Options and Bryley Client Portal.

Our Resources page is filled with newsletters, industry related articles, white papers, blogs, client case studies, videos, and slide decks. We will be constantly updating our content with even more helpful information.

Amongst the new features the site contains are integrated, social-media buttons for Facebook, Twitter and LinkedIn to foster improved communication with our clients.

We hope you enjoy the new Web site with its fresh look and easy-to-access material. The responsive design means you can check it from your tablet or smartphone, too. Come and visit us at www.bryley.com!

Beware! Fake Update Request from Firefox Is a Virus!

By Michelle Denio, Technical Support Supervisor, Bryley Systems

Thanks to a vigilant Bryley Systems client, we can now alert you to a new malware threat.
A Bryley client submitted a service ticket about a Firefox update on his home computer. I was immediately suspicious because the supposed update had come through as a java script file type (.JS), instead of an executable (.exe). Luckily Outlook had blocked the attachment and our client, who was cautious, did exactly what he was supposed to do. He brought it to our attention!

While it appeared to come from Firefox, our research easily determined that this update request is fake and is in fact a virus.

Here are the two links I found on Mozilla:
https://support.mozilla.org/en-US/kb/i-found-fake-firefox-update
https://support.mozilla.org/en-US/questions/1137056

Below is what the fake request looks like. I’ve underlined and circled the source of the update request so you can see that it did not actually come from Firefox. Looking at the source is one of the first steps you should always take when you’re unsure about the validity of an email or a pop-up message. Had our client clicked on the Download, this hacker would have been able to install malware on our client’s computer.