Announcements, news, events, and promotions

Virginia Livingstone joins Bryley Systems

Virginia Livingstone joined Bryley Systems’ Services team. In her role as Kaseya Systems Analyst, she will continually optimize our use of Kaseya® VSA, the award-winning Remote Monitoring and Management (RMM) tool that provides a modern, fully integrated, and powerful IT-systems-management platform.

Mrs. Livingstone holds a degree in Computer Science from Clark University and has over 20 years’ experience troubleshooting and diagnosing client issues. She is well-versed in server databases and network support tools, and possesses strong debugging skills. Prior to Bryley Systems, Virginia was an IT Automation Engineer for Intel Corporation in Hudson, MA.

Bryley Systems donates a new 23” LED monitor to Assabet Valley Chamber

Bryley Systems donated a HP ProDisplay P232 23” LED Monitor, valued at $175, for the annual auction at the Assabet Valley Chamber of Commerce.

We’re looking for field-service and business-development employees

Bryley Systems is growing. We have an immediate need for field-service personnel with IT experience and we plan to add a salesperson to our business-development team. Interested applicants may email or call 978.562.6077.

Winner of our monthly Service-Ticket Survey drawing

Monthly, we select a winner from all respondents to our service-ticket surveys. Congratulations to DG of FS, our survey-response winner from last month.

Our winner received a $10 gift certificate, compliments of Bryley Systems.

It’s here! Announcing the launch of our new responsive-design Web site

After months of hard work and dedication, we are delighted to officially announce the launch of our responsive-design Web site that went live on February 7, 2017. The URL hasn’t changed. Take a look at

Bryley Systems is a Managed IT Services Provider and a Managed Cloud Services Provider serving clients throughout New England. We have been fulfilling the IT needs of organizations since 1987 with a focused, client-friendly approach by combining brand-name equipment and software with flexible service options and low-risk, custom-fit, support agreements.

The goal of our new Web site is to provide our visitors with an easier way to learn about Bryleys’ services and solutions. We are proud to announce the addition of our Managed Cloud Services, Network Assessment and Cybersecurity pages which describe our services in a more organized and detailed manner.

Our current and prospective clients will find useful information about our Support Options and Bryley Client Portal.

Our Resources page is filled with newsletters, industry related articles, white papers, blogs, client case studies, videos, and slide decks. We will be constantly updating our content with even more helpful information.

Amongst the new features the site contains are integrated, social-media buttons for Facebook, Twitter and LinkedIn to foster improved communication with our clients.

We hope you enjoy the new Web site with its fresh look and easy-to-access material. The responsive design means you can check it from your tablet or smartphone, too. Come and visit us at!

Beware! Fake Update Request from Firefox Is a Virus!

By Michelle Denio, Technical Support Supervisor, Bryley Systems

Thanks to a vigilant Bryley Systems client, we can now alert you to a new malware threat.
A Bryley client submitted a service ticket about a Firefox update on his home computer. I was immediately suspicious because the supposed update had come through as a java script file type (.JS), instead of an executable (.exe). Luckily Outlook had blocked the attachment and our client, who was cautious, did exactly what he was supposed to do. He brought it to our attention!

While it appeared to come from Firefox, our research easily determined that this update request is fake and is in fact a virus.

Here are the two links I found on Mozilla:

Below is what the fake request looks like. I’ve underlined and circled the source of the update request so you can see that it did not actually come from Firefox. Looking at the source is one of the first steps you should always take when you’re unsure about the validity of an email or a pop-up message. Had our client clicked on the Download, this hacker would have been able to install malware on our client’s computer.

Eric Rainville promoted to Senior Technician

With substantial growth in his technical knowledge and responsibilities, as well as his consistent, can-do attitude, we are pleased to announce that Eric Rainville, a Bryley team member since 2014, is now a Senior Technician.

Worcester Chamber Ambassadors on the Move

The Worcester Regional Chamber of Commerce Ambassadors Committee took an informative tour on October 5 of the Worcester Armory located on Plantation Street. Gavin Livingstone, President of Bryley Systems Inc. of Hudson and Co-Chair of the Ambassadors Committee, facilitated this event.

Twelve Members of the Ambassadors Committee were treated to an engaging account of the Massachusetts militia (known as the Powder Horns), from its origins in the mid-1630s – the oldest militia in the USA – to more recent efforts domestically (post-Katrina support, transporting medical personnel during the Ice Storm of 2008, etc.) and internationally (Bosnia, Iraq, Afghanistan, and others).

Ambassadors were also informed of the important work of the Massachusetts National Guard Family Program Office, which supports families of current military personnel and veterans.

A weapons and field-equipment display and discussion was followed by a tour of several Humvees equipped as ambulances.
Many thanks to Lieutenant Colonel Luis Rodriguez and Captain Langdon Mavrelis of the Powder Horns, along with Nick and Elaine of the National Guard Family Program Office, for hosting this program.





Game Changers – Worcester Chamber Business Conference & Expo on October 14th

Hear from the experts – the innovators, investors, and developers – who are transforming Worcester’s skyline on Friday, October 14th, from 7:30am to 1:30pm at Mechanics Hall, 321 Main Street, Worcester, MA.

To register, please visit 2016 Game Changers – Business Conference and Expo.

Boo To The Flu

The Hudson Public Library is offering a free flu shot clinic on Wed. September 28th from 9:30-12:30.

If you are interested, bring your insurance card. That is it! Very easy.


Carol Misulis brings years of administrative experience to Bryley Systems

Carol Misulis is the newest member to join Bryley Systems and will be working directly with Business Development.  Prior to Bryley, she worked as a Food Program Specialist for the Department of Agriculture and as a successful business owner.

Ms. Misulis has a BA in Business Administration from Clark University, Worcester.

Cathy Livingstone, co-owner at Bryley Systems, models the latest military gear

Cathy attended an employer-recruiting event at the Worcester, MA Armory, first posing with this HumVee, and then demonstrating her mettle by gearing up with body armor, backpack, helmet, and rifle, which collectively can weigh 100 lbs.

Bryley Systems again named Top 501 MSP

Bryley Systems Inc. Ranks in Top 501 Managed IT Service Providers (MSPs) Worldwide for the Third Consecutive Year

9th Annual MSP 501 Ranking and Study Identifies Bryley Systems as one of the
World’s Most Progressive MSPs in Information Technology

June 7, 2016:  Bryley Systems of Hudson MA, ranks at #350 of the world’s most progressive, Managed IT Service Providers, according to Penton Technology’s 9th-annual MSPmentor 501 List.

“On behalf of Penton and MSPmentor, I would like to congratulate Bryley Systems for its recognition as an MSP 501 honoree,” said Aldrin Brown, Editor in Chief, MSPmentor. “The managed IT service provider market is evolving at a rapid pace and the companies showcased on the 2016 MSP 501 list represent the most agile, flexible and innovative organizations in the industry.”

Bryley has ranked in the MSP 501 over three consecutive years, starting at #440 in 2014, moving to #462 in 2015, and advancing to #350 in 2016.

In conjunction with the MSPmentor award, Bryley Systems is #308 on the Clarity Total IT Services Provider (TSP) List, which ranks MSPs in their ability to provide complete solutions to their clients.

“Demand for Bryley’s services is being driven by IT complexity, the need for end-user support, security concerns, and compliance requirements.” said Gavin Livingstone, President of Bryley Systems.  “We are pleased to once again rank in the MSP 501; it is a great honor and demonstrates our dedication to remain one of the top providers of managed IT services worldwide.”