This white paper presents the types of virtual training and how they address various business needs, to help you execute a successful training program for your employees. The report was prepared in conjunction with Bryley Systems’ partner, Knowledgewave of Burlington, Vermont.
Estimated time to read: 15 minutes
| Per-device features | Basic | |
| Response to network-critical issues | Within four hours. | Within four hours. |
| Response to non-critical issues | Within eight hours. | Within eight hours. |
| Performance optimization | Included | Included |
| Security optimization | Included | Included |
| Monitoring and alerts | Included | Included |
| File and patch updates | Included | Included |
| Reporting | Included | Included |
| Administration | Included | Included |
| Reliability optimization | Partial | Included |
| Software issues | Partial | Included |
| Hardware issues | Partial | Included |
| Network issues | Partial | Included |
| PC imaging | Included | |
| On-site response | Included |
