Evaluating Virtual-Training Methods

This white paper presents the types of virtual training and how they address various business needs, to help you execute a successful training program for your employees. The report was prepared in conjunction with Bryley Systems’ partner, Knowledgewave of Burlington, Vermont.

Estimated time to read: 15 minutes

"I was overwhelmed by non-billable IT workload that comes with running a business. Enlisting Bryley's services have allowed me to focus on more of growing my business. Their responsiveness is top shelf and their employees are dedicated to customer satisfaction. 10/10 recommend exploring whether Bryley can be of service to your business"

—KM, Mass manufacturer

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(978) 562-6077

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Per-device features	Basic	Pro*
Response to network-critical issues	Within four hours. Same Day, as the situation requires	Within four hours. Same Day, as the situation requires
Response to non-critical issues	Within eight hours. Same Day, as the situation requires	Within eight hours. Same Day, as the situation requires
Performance optimization	Included	Included
Security optimization	Included	Included
Monitoring and alerts	Included	Included
File and patch updates	Included	Included
Reporting	Included	Included
Administration	Included	Included
Reliability optimization	Partial	Included
Software issues	Partial	Included
Hardware issues	Partial	Included
Network issues	Partial	Included
PC imaging		Included
On-site response		Included

Evaluating Virtual-Training Methods

Central MA Office

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Email

Bryley CSP Basic and Pro for Network Infrastructure

Features Comparison Chart