200 Union Street Clinton, MA 01510
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Per-device features |
Basic |
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Response to network-critical issues |
Within four hours. |
Within four hours. |
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Response to non-critical issues |
Within eight hours. |
Within eight hours. |
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Performance optimization |
Included |
Included |
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Security optimization |
Included |
Included |
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Monitoring and alerts |
Included |
Included |
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File and patch updates |
Included |
Included |
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Reporting |
Included |
Included |
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Administration |
Included |
Included |
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Reliability optimization |
Partial |
Included |
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Software issues |
Partial |
Included |
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Hardware issues |
Partial |
Included |
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Network issues |
Partial |
Included |
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PC imaging |
Included |
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On-site response |
Included |
Bryley Team Looks Back in Costumes
/in Blog Post /by Cathy LivingstoneTo bring a little levity during the crisis of the virus, the Bryley Team — essential services, so most are together at the office in Clinton, MA with some remoting — decided to have a costume day on Friday, April 3rd. The theme was ‘How About We Think About Any Other Year Besides 2020?’ And the thing actually delivered more than a few smiles and giggles around here. Here are some costume highlights:
Mike R. Cleans Up Pretty Good
/in Blog Post /by Cathy LivingstoneMembers of the Bryley Systems team were working weekends to meet our commitments, reduce interpersonal contacts, and keeping our clients operational; but everyone at BRYLEY SYSTEMS made it possible!
The office move
An office move is a complicated process, with many moving parts and plenty of vendors operating on inter-dependent schedules.
Over a Friday night and Saturday morning, our dedicated team members setup the network equipment and end-user workstations at our clients’ new facility; their efforts allowed the clients’ employees to return to work, with little disruption.
Can Machine Learning Save Us from Us?
/in Blog Post, Security /by Garin LivingstoneAmong the top headlines in Google News’s Technology section today was criminal hackers use of AI (Artificial Intelligence) and its subset, ML (Machine Learning)1. Opening the article, I found a synopsis of a Tech Republic report, “Cybersecurity: Let’s Get Tactical,” in which the authors give ten ways cybercriminals are attacking with AI2 including
The fact is, it’s an arms race. Both malware and criminal sites would be pretty quickly and easily identified on a network by the nature of their activity. So the criminals try to disguise their malware in benign code and their sites in bulletproof hosting schemes. The way they keep the ruse going is through machine learning adapting to changing circumstances.
Meet Frank Walek
/in Blog Post, Press Release /by Cathy LivingstoneFrank Walek has been recently hired as an IT Support Technician to operate Bryley Systems’ dispatch center. Mr. Walek graduated from the College of the Holy Cross, Worcester and has been working in customer service and support for the past ten years. He has worked for non-profit organizations and special education programs, developing a reputation […]
Cybersecurity Risk Assessment Becoming a Must for Investors
/in Blog Post, Security /by Garin LivingstoneIn July the World Economic Forum (WEF) delivered a paper1 that argued for putting the muscle of investment into shifting the cybersecurity landscape. WEF/Marsh & McLennan reports2 that among weapons of mass destruction and natural disasters, cyberattacks are seventh in likelihood and eighth in impact as the greatest threats to global prosperity.
So Long, Old Friend
/in Blog Post, Microsoft /by Garin LivingstoneJanuary 14, 2020. The day Win7 died. Really it’s the day Microsoft stopped issuing free security updates and support for the nearly 11-year-old OS. No more patches. No more tech support for Windows 7 and Windows Server 2008/2008 R2.
And gathered among us are some who are denying the inevitable: migrating to Windows 10. A world without patches is no place to secure your business’s data. Windows desktop OS vulnerabilities have almost doubled the past six years. 1 And one-in-three breaches 2 caused globally is due to an unpatched vulnerability. A breach could mean curtains for your business: the average cost of a data breach in 2018 was $3.86 million (each lost or stolen record averaged out to $148). Consider the risks in remaining without security updates.
Meet Lucas Belo
/in Blog Post, Press Release /by Cathy LivingstoneLucas Belo has been recently hired as a Technician at Bryley Systems. His key contributions at Bryley include configuration of laptops/desktops to client specifications as well as deployments at client sites.
“I’ve been interested in all things computers since I was a kid” said Lucas. “I am always ready to learn new and more efficient ways to get something done.” As a graduate of Joseph Keefe Technical High School in Framingham, Mr. Belo has hands-on IT training and a genuine enthusiasm for problem solving along with exceptional customer service skills. He is a very sociable person who works well with others and we are pleased that Lucas has joined the Bryley technical team.
UPS Store Breach Included Rhode Island Customers
/in Blog Post, Security /by ABakerUPS Store headquarters issued a letter1 to possible “victims of a phishing incident” that included Rhode Island UPS Store customers. Based on the letter, which hides the particulars, it looks like a criminal convinced an employee or employees in the UPS Store system to provide store email credentials. Once these credentials were had, customers emailing the store were also (or maybe only) sending their documents to the criminal. And possibly any data that had been kept in the email accounts were accessed.
Talking with Office 365 and G-Suite Back-Up Expert, Alex Courson
/in Blog Post, Data-Backup /by Garin LivingstoneBryley backs-up your office suite data in the cloud for Office 365, Google’s G-Suite and SalesForce in partnership with Kaseya Powered Services. To better understand what happens in the cloud I spoke with Alex Courson, an authority on Kaseya’s Office 365, G-Suite and SalesForce back-up products.
Don’t Microsoft and Google Back-Up Everything Already?
Q: Do cloud-based office suites assume liability for your data? Is that something that has changed, or do you foresee changing over the years?
Bryley: Your Enterprise-Grade Networking System
/in Blog Post /by Garin Livingstone“We are all cyborgs,” says Amber Case1, as we allow technology to expand our mental capacities. How much more is this true of our businesses? Having continuous access to information allows a business to thrive. Break that access and employee’s productivity is broken, too. Unbroken access to data is what Bryley delivers to its clients.
Kristin Pryor has joined Bryley Systems as the Director of Services/Delivery
/in Blog Post, Press Release /by Cathy LivingstoneKristin Pryor has joined Bryley Systems as the Director of Services/Delivery.
Pryor’s impressive IT background spans over 25 years in the industry as an IT Manager, Technical Project Manager and Infrastructure Manager. She is a Microsoft Certified Trainer; Engineer; Administrator; Technician; Professional and ITIL Foundations v3 certified.
“I love being on the cutting edge of new technologies,” said Pryor, “constantly learning and developing as well as being able to take these tested and proven pieces of technologies and have clients and employees trained to utilize them to improve their work environment and daily processes.”
Let it Snow, Let it Snow, Let it Snow
/in Blog Post /by Garin LivingstoneI’m feeling pretty good about making the switch away from shoveling and snow-blowing the driveway at my house to hiring a plowing service. Today the truck arrived early and in minutes cleared the snow, so that a little while ago I was able to just back out onto my road.
It’s a nice place to live, but the road is narrow and winds around a stream at a good grade. The town has put up steel guard rails at spots, and cars make use of them. Two Winters back…
Cyber Liability Risk…protect your business
/in Blog Post, Security /by Guest AuthorWhile there are many publicized hacking attacks against large companies reported in the news, smaller companies face increasing computer liability risks, too. Almost every business uses technology in some way, and your business can be held liabile if certain types of information are compromised. It doesn’t have to be a hacking attack; it could be the loss or theft of a smartphone or laptop that could expose your business to liability…
Bryley’s Backup Guy
/in Blog Post /by Garin LivingstoneFrank Walek runs all the backups for every Bryley client. Changes at Bryley, including a retirement, created a new opportunity for Frank: the timing coincided with Bryley’s broader deployment of new backup technology. Frank said, “that was exciting. I got to take on and really oversee the backup project, including the transition from older technology …” [4 min. read]
Bryley Systems Talks Technology on Career Day at Doherty Memorial High School
/in Blog Post, Press Release /by Cathy LivingstoneBryley executives, Gavin Livingstone, President, and Kristin Pryor, Director of Services/Delivery, along with Helder Machado, President of Machado Consulting (left), were invited on November 21 to attend Career Day at Doherty Memorial High School in Worcester. The goal of career day was to introduce students to careers by bringing community members into the school to discuss their jobs.
Bryley Systems’ Services/Delivery Team Expands
/in Blog Post, Press Release /by Cathy LivingstoneMichael Racine of Fitchburg joins Bryley Systems’ Services/Delivery team as a Senior Technician. With over 5 years of professional IT experience, Michael will support end-user service requests, both onsite at the client and remotely, in all facets of end-user technology. Mr. Racine completed the Computer and Networking Technology Program at Porter and Chester Institute in […]
Don’t You Be Singing those Black Friday Buyer Beware Blues
/in Blog Post, Security, Tips /by ABakerAlongside links to Amazon, Home Depot, Staples, etc. Google’s sponsored shopping sections also show unfamiliar stores with lower prices than those of the well-known retailers. But are these really good deals?
Here are some ways to see if an inexpensive site is really going to get you what you want. None of these are absolute rules; the more information you have to make your decision about trusting an unknown website with your account or other personal information, the better sense you can get whether it’s worth making the bargain.
Bryley Honors the Nation’s Veterans
/in Blog Post, Press Release /by Cathy LivingstoneOn November 11th, 2019, the Bryley Team, led by John DeCola, Senior Airman, USAF, assembled to raise the flag in honor of the Nation’s veterans. We are proud to honor Mr. DeCola, as well as retired employee, James Livingston, Captain, USAF, and are grateful for the sacrifices made by all veterans, past and present. We […]
Low-Down on Office 365
/in Blog Post, Cloud, Data-Backup, Microsoft, Office 365 /by ABakerLast week, Microsoft rolled out its promised “Unverified Sender” enhancement to Office 365 to help users “identify suspicious messages” (i.e. spam or phishing emails) that reach the Outlook inbox. 1 This comes after a bulletin in which Microsoft urged Office 365 administrators and users to not turn off its built-in spam filters to “minimize the potential of a data breach or a compromised account.” 2
Many users are mistaken that there are different kinds of protections to their data in the cloud. But the risks of data loss or compromised data are no less of a problem in the cloud than in a modern server, desktop or phone.
So What Gets Patched Around Here Anyway?
/in Blog Post, Security /by 3mediawebGiven the number of vulnerabilities and exposures that are revealed every day [ https://www.bryley.com/2019/07/23/crunching-the-patching-numbers/ ], Mike Carlson, Bryley’s Chief Technology Officer, and Garin Livingstone, Director of Operations, agreed to be interviewed to walk me through the process they go through to keep computer systems updated. Mike has deep experience with local- and wide-area network design and implementation, and is a Microsoft Certified Systems Engineer™. Garin is a Microsoft Certified Technician™ and holds an A+ Certification, and has expertise in operations and technology.