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Bryley Comprehensive Support Program Basic is our flexible, Managed IT Services option that provides ongoing, proactive maintenance, support, administration, and remediation to ensure a stable, highly available, robust, computer network. CSP consolidates most IT concerns into one, easily managed, fixed-fee program.
The benefits (based on specific coverage-structure and coverage-level selected):
- Proactive measures designed to minimize problems and increase uptime
- Reduced, Premier-Client billing rates on non-CSP issues
- Single point-of-contact for prompt problem resolution
- Ongoing, cost-effective, computer-network support
- Predictable network-operating expenses
- Simplified IT-expense budgeting
- Low-risk entry and exit
- Basic – Remote support with proactive measures
| Per-device features: | Basic | ||
| Network-critical response | Same Day | ||
| PC-problem response | Next Day | ||
Included | |||
| Reliability optimization | Partial | ||
| Security optimization | Included | ||
| Software issues | Partial | ||
| Hardware issues | Partial | ||
| Network issues | Partial | ||
| Monitoring and alerts | Included | ||
| Reporting | Included | ||
| Administration | Included |
Bryley Comprehensive Support Program Basic is part of the Bryley Business Continuity Pyramid
Business continuity is the planning and process by which organizations maintain operation, not severely disrupted by a disaster or other unwanted incident.
Bryley Comprehensive Support Program Basic At-A-Glance
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Fill in our quick form.
We’ll schedule an introductory phone call.
We’ll take the time to listen and plan the next steps.
