HP, Inc. recently recalled some of its laptop batteries due to fire concerns. This recall affects less than 1% of the laptops purchased between March 2013 and October 2016.
The batteries being recalled were primarily sold online or in big-box stores (like BestBuy). They are black in color and were in these HP laptop models:
- Compaq Presario
Affected batteries, like the one pictured below, have barcodes that start with these characters:
HP released this statement: “Consumers should immediately stop using the recalled batteries, remove them from their notebook computers and contact HP for a free replacement battery.”
For details, please visit the HP Notebook Computer Battery Safety Recall and Replacement Program.
If you would like assistance with a HP laptop purchased from Bryley Systems between October 2013 and August 2016, please call us at 978.562.6077 or email us at ITExperts@Bryley.com.