Bryley Basics: HP, Inc. Battery Recall

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HP, Inc. recently recalled some of its laptop batteries due to fire concerns. This recall affects less than 1% of the laptops purchased between March 2013 and October 2016.

The batteries being recalled were primarily sold online or in big-box stores (like BestBuy). They are black in color and were in these HP laptop models:

  • Compaq
  • Compaq Presario
  • Envy
  • HP
  • Pavilion
  • ProBook

Affected batteries, like the one pictured below, have barcodes that start with these characters:

  • 6BZLU
  • 6CGFK
  • 6CGFQ
  • 6CZMB
  • 6DEMA
  • 6DEMH
  • 6DGAL
  • 6EBVA

HP released this statement: “Consumers should immediately stop using the recalled batteries, remove them from their notebook computers and contact HP for a free replacement battery.”

For details, please visit the HP Notebook Computer Battery Safety Recall and Replacement Program.

If you would like assistance with a HP laptop purchased from Bryley Systems between October 2013 and August 2016, please call us at 978.562.6077 or email us at ITExperts@Bryley.com.