Data-Backup Guidelines for 2016

Our Data-Backup Guidelines for 2016 discusses backup technologies (like our Cloud-based Backup/Data Recovery service) and includes a helpful Backup-Rotation Calendar and a Backup-Event Log for those with on-premise backup systems.

Bryley Systems selects SOPHOS Reflexion to replace McAfee Endpoint Protection

After careful consideration and a review of competing products from ProofPoint and others, we have selected Reflexion Network’s Total Control Email Security to replace McAfee Endpoint Protection, which will end-of-life in January 2017.

Reflexion Networks is a SOPHOS Company. SOPHOS is a growing, IT-security-product Company with a rich history in securing and protecting computer networks, servers, and end-users under the slogan: Security made simple. Reflexion offers a wide range of email-security services that match and improve upon the capabilities offered by McAfee Endpoint Protection.

Implementation will begin early 2016 and should conclude by mid-year.

Winner of our monthly Service-Ticket Survey drawing

Monthly, we select a winner from all respondents to our service-ticket surveys.  Congratulations to JD of SSB, our survey-response winner from last month.

Our winner received a $10 gift certificate, compliments of Bryley Systems.

Bryley Basics: Undo a sent email via Microsoft Exchange or Google Gmail

Google recently introduced a new feature, Undo Send, which permits the sender to retract a sent email; Microsoft has a similar, though somewhat limited, feature with the ability to recall or replace a sent email named Recall This Message.

Google’s Undo Send works for all emails, but it is time-constrained:  Google permits up to 30 seconds after an email is sent to Undo Send; however, any email-oriented activity other than Undo will end the countdown prematurely.

The Undo option is displayed along with View this Message after every sent Gmail-based email.  You must first access your Gmail account settings and enable Undo Send to make it work.

Bartie Scott of Inc. highlights Undo Send in her article How to Unsend an Email in Under 30 Seconds Flat.

Microsoft’s Recall This Message tries to stop delivery and, optionally, can replace a recalled email message.   Recall This Message requires an Exchange Server and stops email messages sent, but only email sent internally within your organization.  Also, the success of a recall depends on the recipient’s settings in Outlook:

  • If Automatically process requests… is enabled, recall will be successful
  • If disabled, the recipient will receive both the original email and the recall request; the original email is deleted only if the recipient opens the recall message first.

For more information, please view the Microsoft article Recall or replace an email message that you sent.

Given the short timeframe of Undo Send and the limitations of Recall This Message, your best option is to avoid recalling a message by:

  • Double-checking the To, Copy, and BCC recipients,
  • Ensuring that you have attached the desired file (if any), and
  • Giving yourself enough time to cool off before sending a heated email.

FourStar Connections case-study contest with a $25 drawing in April

Read our case study on Fourstar Connections.  Then, answer 3 questions to be entered into our drawing for a $25 VISA gift-card.

Winner of our monthly Service-Ticket Survey drawing

Monthly, we select a winner from all respondents to our service-ticket surveys. Congratulations to AS of PI, our survey-response winner from last month.

Our winner received a $10 gift certificate, compliments of Bryley Systems.

Bryley Systems participates in the MetroWest Career Pathways at Hudson High School

Bryley Systems participated in the MetroWest Career Pathways at Hudson High School, a fair held on November 19th for area juniors and seniors that are on track to graduate high school, but may not have a clear pathway for what to do after graduation.  Pictured are co-owners Cathy and Gavin Livingstone; they met a lot of  students who expressed an interest in a career in information technology.


The (near-term) future of computer technology – Microsoft versus Google

The crystal ball is still foggy, but here are my thoughts on Microsoft versus Google and (what I believe is) the battle for world domination.  (Microsoft sales are around $77B, primarily from Windows software (25%), business software (32%), and server software (25%); Google is about $55B with approximately 87% of its revenue from advertising.)

Notice, I did not include Apple:  The big play is between Microsoft and Google and it is occurring across multiple lines:

  • Google (search) versus Bing
  • Microsoft Office versus Google Apps
  • Google Android versus Microsoft Windows

Google (search) versus Bing

In the search-engine market, there is no comparison with Google (#1) capturing an average of 67% of monthly queries in the US while Bing (#2) captures only 17%.  In search, queries equate to advertising revenue, the heart of Google’s success.  (Search is currently not a significant part of Microsoft’s sales.)

Google’s familiar, plain-white background seems functional, but also trendy with the occasional changes to the GOOGLE moniker.  Bing’s full-screen, image-based background usually displays beautiful vistas or current events; the scrollable “Popular Now” bar across the bottom adds an items-of-interest aspect.

Bing (aka Microsoft) suggests comparing the two via

Winner (by a wide margin) is Google; Bing is interesting, but it will take some major work to break Google’s dominance in this area.

Microsoft Office versus Google Apps

When it comes to productivity applications; Microsoft Office 2013 owns the market at 92% while the newer Office 365, Microsoft’s Cloud-based answer to Google Apps, exceeds $1B per year.  (For details, please see the April 19, 2013Forbes article at

Microsoft continues to focus on Office 365; pricing now starts at $96 per year, new features have been added, and partners can sell this service directly to users.

Although Microsoft productivity applications dominate on the desktop, Google Apps is a serious contender to Office 2013 and Office 365 with an estimated 33% to 50% share of Cloud-based productivity apps.  The primary difference: Google Apps was Cloud-based from the start; it doesn’t have all of the features of Microsoft Office, but is relevant on more platforms, is free to consumers, and costs just $50 per

year for users of Google Apps for Business.

So, Google Apps plays well in a heterogeneous, consumer/small-business world.  Also, Google has moved its popular Postini anti-spam service into Google Apps, a move that has angered and confused many of its (former) Postini clients, but one that makes sense from the perspective of beefing up Google Apps for Business to battle against Office 365.

For details, please see the 4/23/2013 article by Kurt Mackie of Redmond Magazineat  To compare Office 365 to Google Apps, please visit

Winner (by a strong, but potentially diminishing margin) is Microsoft; Microsoft dominates the desktop, but mobile users are changing the landscape.

Google Android versus Microsoft Windows

In terms of projected sales of mobile devices, Google’s Android (DROID) owns the market at 79% while Microsoft Windows is at just 3.3%.  However, if you include desktop computers, a declining market, Windows is still prevalent across organizations throughout the world.

Google introduced Android in 2007; it is a Linux-based, open-source operating system designed for touchscreen devices.  Its strength is its robustness and ease-of-use, which led to a brisk rate of adoption by users and application developers.

Windows 8 was introduced in October of 2012.  It was designed to be compatible with its predecessors (Windows XP and Windows 7) while introducing a touch-enabled, tile-based, user interface that has been more frustrating than enabling.  To date, it has failed to meet even modest expectations.  (Windows 8.1, a free, significant upgrade to Windows 8, will release on October 17th with the hope of changing this trend.)

Currently a draw if you include both mobile devices and desktop computers:  Microsoft owns the desktop while Google owns mobile devices; Windows 8.1 provides hope, but might be too little too late to penetrate the mobility market.

If nothing else, expect prices to decrease as the competition heats up.