MSP 501 2023

Bryley Systems’ 9th MSP 501 Award

MSP 501 is an IT industry signifier that recognizes the MSP (managed service provider) industry’s highest operational efficiency and business models. The MSP 501 award is based on a sixty-point audit to verify the fitness and stability from which independent IT providers can serve their clients with dependable IT.

With its detailed questionnaire (over sixty areas of scrutiny) and the requirement to have financial results certified to the auditors, the MSP 501 award helps benchmark which MSPs are fit to earn their clients’ trust … [3 min. read]

136 castles


That’s $2,742,354,049 lost to Business Email Compromise in the US in 2022

That number is eight times the population of the United States. If you stacked that number of dollar bills like a giant deck of cards and laid them horizontally, it would take you more than a day to drive that distance.

Unless you’re aware of the continually evolving cyber-threats, how can you make the most informed decisions about how to protect your organization?

As Bryley partner Barracuda describes them, Business Email Compromise (BEC) attacks are audacious. The over 2.7-billion-dollar losses suffered via BEC far outstrip the money lost to ransomware – in 2022 there were $34 million dollars in reported ransomware payouts. And to pull off a BEC attack takes a lot more know-how and investment than ransomware does – Ransomware-as-a-Service can be found cheap – it’s like subscribing to a cloud service – on the dark web. BEC actors are stealthy, manipulative and tend to go big, to make it much harder for employees to suspect them … [5 min. read]

Working on a ski lift

Making Hybrid Work

When workers are remote they pose a greater risk to your organization’s data because home networks are less secure and employees do not as closely follow security protocols, per Ponemon Institute’s Data Exposure Report

In a hybrid work environment, where employees work from wherever, it’s critical to prioritize security. And communicating security’s importance to your employees – and their adoption of good practices – is crucial. It was a lot easier to have everyone in the office connected directly to a server without relying on the convenience of the internet – but with hybrid privilege comes hybrid responsibility. … [4 min. read]

Dollar bill illusion

What Bryley’s Learned About Minimizing Ransomware

“Turn on syncing?” the browser asked.

“Syncing” tells the browser to allow stored credentials to be available across a person’s devices. And, why not? Sounds convenient.

Well, maybe the browser account password was phished. Or maybe the browser password had been reused from some other, previously compromised account. Whatever the exact reason, syncing turned out to be a problem when the personal browser account got hacked.

And the real problem was that a work login was found by the criminals among the passwords stored by the browser – and these work credentials were used to steal company data and lock the company systems with ransomware.

It’s easy to say the person shouldn’t have had a work login in a personal account. True enough, but what’s the reason someone would be doing that anyway? What things could the business management have done to have prevented this scenario from unfolding? [6 min. read]


What Is Bryley Security Operations Center?

As supply chains’ compliance tightens, as cyber-insurance coverage qualifications grow, as industry and governmental bodies increase their criteria for data privacy, consider Bryley’s SOC offering: Because Bryley SOC can monitor a business’ cybersecurity 24/7/365, threats can be identified and responded to quickly, sometimes before any harm is done. So Bryley SOC can satisfy many compliance concerns … [4 min. read]


A Few Minutes with Courtney Leonard of Client Services / Marketing

I’m sure you remember that school was difficult and trying for the classes of 2020 and 2021. Early-on courses moved online. Then restrictions were changed multiple times. Commencements were put off. Courtney had been studying Business Administration and Interior Design at Bay Path University. So in that unprecedented time Courtney Leonard decided to step out into the professional world. Courtney began this phase of her life as a print production lead for Staples where she quickly became a supervisor.

The past year Courtney has been in Client Services at Bryley where she was recently promoted to a combined role as Client Experience Specialist and Marketing Coordinator … [4 min. read]


How Do You Turn an Ocean Liner?

Years ago a consultant told me that to shift a business’ paradigm was like trying to turn an ocean liner. Seems about right.

Bryley was started in 1987. Over that time we’ve had to continually think and rethink what’s working and what’s no longer serving our clients. And from the process of assessing and reassessing we’ve evolved. For example we went from designing and installing networks to being companies’ outsourced IT departments – the skills and tasks involved to successfully fulfill each of these roles is different. So we’ve adjusted staff and shifted our expertise. This kind of change is never easy.

That’s why when you’re considering Bryley as your IT provider, we make it a point to look out for the obstacles you’ll be facing in making the shift from how you’re currently doing things … [6 min. read]

Police Box

How About That HQ

Are you familiar with TARDIS, Dr Who’s time-travel machine? It looks unassuming, but inside … I was interviewing Client Experience Specialist / Marketing Coordinator Courtney Leonard and she told me about her education in interior design. Even though she admits her knowledge is limited, she retains a lot of enthusiasm for the field, so I had to ask her about the Bryley building. Here’s what Courtney had to say about this … [3 min. read]

Kristin Pryor

Kristin Pryor Named VP of IT Operations

Kristin Pryor was recently named Vice President of IT Operations. Kristin joined Bryley Systems in 2019 as Director of Technical Services. An early sign of her executive aptitude was watching that “whenever there was any kind of a break from dealing with the day-to-day demands of an IT department, Kristin would move into strategic mode,” President Garin Livingstone said.

“Kristin’s not afraid of taking on anything,” Anna said. “And she loves tech. She loves what she’s doing. And this comes through. She always makes herself available. She looks at things and asks, ‘how can we make this better?’ And also she points out when something is working well at one client and asks, ‘can we do the same thing for other clients, too?’ …” [4 min. read]