Solutions
Bryley Systems provides both computer-network and
telephone-system solutions. Click the link below to
select:
Telephone-System
Solutions
Some recent computer-telephony solutions
include:
1. Deployed six-site communications over WAN at Insurance Agency
Bryley built and
installed a six-site Avaya IP Office telephone system over a Wide
Area Network (WAN) at a local insurance agency. Each site has a
separate Avaya IP Office telephone system with incoming telephone
lines specific to the town in which they are located. The
voice-mail server (with voice-mail to email integration) and Call
Accounting server are located at the main office.
All incoming
calls, regardless of their source, are sent to the call center at
the main office: Main-office calls come in over a voice T1 and
branch-office calls are routed over the WAN.
Two operators
are located in the call center, with spill-over operators in two
branch locations. If a call rings more than twice at the call
center, it is routed over the WAN to the spill-over operators.
All operators
have dual-screen PCs running Avaya's eConsole utility in the second
screen. They manage incoming calls through this application.
At this client,
all programs, data, and servers reside at the main office with
disaster-recovery servers at a second site. Terminals and PCs at
the remote sites connect over the WAN via Microsoft Terminal Server
running Citrix MetaFrame.
2. Connect two sites over the Internet
Bryley linked the Avaya IP Office telephone systems of an
electrical contractor with its main office in MA and a satellite
office in CT.
Calls originating in CT are transferred over the Internet and
received and processed in MA. After-hours calls at either site
are automatically sent to the appropriate cell-phone.
3. Telecommuter Voice Over Internet Protocol (VOIP)
Bryley installed a VoIP telephone at a telecommuter's home and
connected this telephone through a Virtual Private Network (VPN)
over the Internet to the IP-based telephone system at the main office.
Anyone calling the main office and selecting the user's extension is
routed to his home-based telephone over the Internet. The incoming
caller thinks that the telecommuter is in the office, even though his home is miles away
from the main office.
4. Remote-office VoIP
We enabled one US-based client with remote users in Ireland to use
the Internet and place free, trans-Atlantic calls.
Like the telecommuter above, several VOIP telephones were connected
over a Virtual Private Network (VPN) across the Internet to the
IP-enabled telephone system in the main office. Callers from
the main office can reach their counterparts in Ireland by dialing their
4-digit extension, without toll charges.
Computer-Network Solutions
Some recent computer-network solutions include:
1. Configured VPN solutions to link sites over the Internet
Bryley linked the computers of a document-management company with
sites in MA and CT through a site-to-site Virtual Private Network (VPN)
over the Internet.
Computers in the remote CT location connect to MA servers over
the VPN through Terminal Services.
2. Installed Microsoft Terminal Services with Citrix at credit
union
We deployed Microsoft Terminal Services with Citrix Presentation
Server at a credit union to provide transparent terminal sessions for
tellers at remote branch offices. Tellers consistently have the
same configuration and maintenance is simplified.
3. Installed WAN routing for branch-offices.
Bryley deployed Cisco 1800, 2800, and 3500-series routers at a
multi-site credit union to link these sites together over a WAN.
Please call us at 888.280.5799 or e-mail
Sales@Bryley.com.
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