Service options
To meet the varied needs of our
clients, Bryley Systems™
offers these service options, which provide coverage from
client-driven response through proactive, outsourced
ownership.
Comprehensive Support Program
(CSP) is a flexible, managed-services option that provides proactive
maintenance and support to ensure a stable, highly available,
computer network. CSP consolidates most computer-network concerns
into one, easily managed, fixed-fee program.
The benefits
(based on the specific coverage-level selected) include:
·
Proactive measures designed to minimize problems and
increase uptime
·
Preferred-client billing rates on non-CSP-related
tasks
·
Single point-of-contact for prompt problem resolution
·
Ongoing, cost-effective network support
·
Predictable network-operating expenses
·
Simplified IT-expense budgeting
First-Priority
Response (FPR)
is a flexible, fixed-fee program that combines break/fix,
parts-and-labor repair with prompt response and has the option of
adding remote support with ongoing, proactive maintenance. Problems
with mission-critical systems
receive prompt attention with complete, parts-and-labor coverage.
The
benefits (based on the specific coverage-level selected) include:
·
Single point-of-contact for prompt problem resolution
·
Preventative measures to maintain system health
·
Preferred-client billing rates on non-FPR tasks
·
Cost-effective, parts-and-labor repair
·
Predictable budgeting
·
Affordable support
Time-and-Expense billing
– Straight time and expenses billed at our standard rates. Our
technical classifications and billing categories are:
-
Consultants,
-
Engineers, and
-
Technicians.
Please call us at 888.280.5799 or e-mail
Sales@Bryley.com.
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