by bryley
14. December 2011 00:19
We are seeing an issue on our side about retrieving messages from the archive.
I’ll keep you posted on this as I find out more details
Here’s our update:
Spam Soap has confirmed a problem with the Message Archiving service affecting all users such that access to archived messages via the Spam Soap Console results in the following error: "Connection to Message Archiving server failed."
Engineers are currently working to on a resolution. There are no lost messages, and there is no impact to message ingest.
Updates will be posted at www.spamsoap.com/support as they become available. We apologize for the disruption of service and the impact it may have on you.
Spam Soap Representative